Leasing Consultant - Hanover Soma West

Hanover Company is looking for an experienced Leasing Consultant for Hanover Soma West, a new construction, luxury apartment community on Harrison Street in San Francisco (zip code 94103). The development consists of 377 units with upscale finishes and is located in the western part of San Francisco's trendy SoMa neighborhood. The community is within walkable distance to many popular restaurants, bars, and entertainment venues, and is approximately 1/2 mile south of the Civic Center BART Station on market Street, providing easy access to San Francisco and the greater Bay Area.

Responsibilities include answering incoming phone calls, scheduling property tours with prospective residents, and following up with those prospects. Good communication skills, marketing experience, excellent customer service skills, and computer skills are required. Working knowledge of Entrata is a big plus. Other responsibilities include, but are not limited to:

• Answer all incoming phone calls professionally and convert prospective residents from phone traffic into physical traffic.
• Prepare all traffic reports, guest cards, etc., as required by Hanover. Record all traffic, leases, move-ins, move-outs and renewals on the required forms or in the system.
• Acquire extensive knowledge of our Rental Application, Rental Agreement (Lease), Rules and Regulations, etc., to discuss in detail with the new resident.
• Accept rental applications and complete credit verifications for Property Manager’s final approval according to policy. Take security deposits immediately upon leasing the unit.
• Send thank you notes/emails to all prospects and follow up with phone calls until they have leased elsewhere.
• Prepare Weekly and Monthly Market Surveys on a timely basis as required by the corporate office and use this knowledge to help maintain a competitive occupancy and rental rate.
• Maintain complete lease files. Prepare all lease documents for move-ins prior to move-in according to policy. Keep sufficient supply of leasing materials available.
• Perform any and all duties called upon by supervisors to ensure that the property operates in an efficient and economic manner.
• Walk the property and report any liability problems noticed immediately.
• Walk available units and models daily to ensure a perfect product. Open blinds, turn on lights, air conditioning or heat, and freshen. Inform maintenance supervisor of any needs or concerns in unit.
• Maintain resident relations programs as defined by supervisors.
• Acquire extensive knowledge of the property, the neighborhood, local schools, etc., to assist in leasing.
• Walk move-ins at least two days prior to move-in and note any service requests.
• Represent property and Hanover professionally through dress and behavior.

Hanover offers upward mobility, quarterly bonus potential, and a robust benefits program which includes paid time off, comprehensive medical, dental, vision, life and disability insurance plans, flexible spending accounts, and 401(k) with company match.

Annual Base Pay for this position is $55,000.