Leasing Assistant Ii Jobs

METROPOLITAN DEVELOPMENT AND HOUSING AGENCY
HUMAN RESOURCES DIVISION

Position Open: April 13, 2023
Position Closing Date: April 27, 2023

Job Announcement

Position: Leasing Assistant II
Salary Range: $47,000 -$66,896

Under the supervision of the Property Manager or Assistant Manager, is responsible for providing general administrative support, customer
service, clerical, general accounting and leasing duties of a RAD converted/public housing property and/or mixed income property. MDHA
offers competitive salaries and an amazing retirement program. Our Mission is to create affordable housing opportunities, support
neighborhoods, strengthen communities and help build a greater Nashville.

REQUIRED EDUCATION AND EXPERIENCE
Two years of college education from an accredited college or university plus one (1) year of experience in property management, leasing or

apartment rental experience. Candidates with accreditation earned in foreign institutes are encouraged to apply

ESSENTIAL FUNCTIONS
• Assists in the admission process for residency at property sites, layered with Tax Credit, HOME or Housing Choice Vouchers;

• Prepares and maintains complete resident files;

• Interviews and assists residents in the leasing and re-examination process;

• Accurately charge and post rent payments and other charges; collect delinquent rents and reconcile accounting files daily;

• Accurately, calculate rent, late fees, and other charges and posts to residents' accounts;

• Answer telephone calls and handles residents' complaints and requests in a courteous and professional manner;

• Prepares invoices and receipts to tenants;

• Communicates with property manager/area property manager

• Distributes accurate information on rental policies and procedures in person, over the telephone or electronically;

• Accepts rental payments and immediately process after verifying balance on tenant ledger;

• Demonstrate full knowledge of application information, screening process for tax credit move-ins and recertifications, and policies

and procedures regarding rental of apartments,

• Prepares leases and related admission records;

• Articulate clearly when explaining leases and other MDHA policies and procedures to applicants as well as existing tenants;

• Prepares annual and other reexaminations;

• Schedule move-in/move-out inspections; make-ready unit inspections, and follow-up with maintenance staff;

• Demonstrate accuracy and attention to detail when communicating orally and in writing;

• Issue/monitor issuance of recertification notices to tenants on a timely basis (120/90/60/30 days);

• Input work orders, perform call back to tenants prior to closing them;

• Demonstrate proficiency with Yardi software and be knowledgeable with modules provided in share point;

• Demonstrate proficiency with HUD Handbook 4350.3 Rev-1 (Occupancy Handbook);

• Maintains a professional appearance and attitude;

• Other duties as assigned;

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
Behavioral Skills:
Ability to establish working relationships with property managers, service partners and low income residents; ability to perform general clerical
duties; detail oriented and ability to handle multiple tasks; willingness, mental and physical ability to perform the duties involved in this
classification

Technical Skills:
Knowledge of the principals and practices of pubic housing and federal, state and local laws and regulations governing housing operations;
knowledge of general accounting, budgeting and procurement policies and practices; ability to make good decisions; ability to maintain
courteous communications with residents, applicants and the general public.

Physical Skills:
Willingness, mental and physical ability to perform the duties involved in this classification. Ability to perform work with or without an
accommodation that requires sitting, standing, and walking, dexterity of hands and clarity of vision, speech and hearing and powers of
observation; other physical duties as required.

Financial Skills
N/A
LICENSE REQUIRED
Valid Tennessee driver’s license; COS and LIHTC required after one year of hire date.

THE METROPOLITAN DEVELOPMENT AND HOUSING AGENCY IS AN EQUAL OPPORTUNITY EMPLOYER AND HIRES REGARDLESS OF RACE,
COLOR, NATIONAL ORIGIN, SEX, SEXUAL ORIENTATION, GENDER IDENTITY, AGE, RELIGION, AND DISABILITY, GENETIC INFORMATION OR ANY

OTHER LEGALLY PROTECTED STATUS.
Apply at www.Nashville-MDHA.org. Upon reviewing all applications submitted for job openings, the Human Resources Office will notify those applicants who
are selected for personal interviews. Applicants selected for a position must successfully pass a pre-hire physical examination and drug screen in order to be

hired. MDHA is certified by the State of Tennessee as a Drug-Free Workplace

Metropolitan Development and Housing Agency

701 South Sixth St.

Nashville, Tennessee 37206

www.Nashville-MDHA.org

TDD#252-8599 To request a reasonable accommodation or assistance with language interpretation, please call 615-252-8550