Position Description
The City of Tacoma is seeking a Learning Consultant, Principal to design, produce, and facilitate citywide management and leadership development programs. This role is unique and responsible for delivering crucial programs for leaders and employees. You will build and manage programs for approximately 750 leaders of all levels: executives, midlevel managers, and supervisors. You will also support emerging leaders throughout the 3,800-person organization. This role will focus on delivering a variety of programs that provide a range of adult learning experiences, including self-directed, instructor-led, cohort-based, experiential, on-the-job activities, projects, and training.
Under the direction of the Training and Development Manager, with support from our Instructional Designer, this person will create and improve programs to develop new leaders, strengthen current supervisory skills, and reinforce knowledge and skills for all leaders. You will coach leaders by designing small group workshops and identifying tools for supporting leaders one on one. In this role , you will reinforce policy, supervisory, and leadership values throughout the organization.
Responsibilities Include
- Manage and provide continued development for our performance management program, Core Conversations, including training, support, and citywide communication.
- Build and launch a leadership development course for individual contributors seeking to transition into supervisory roles or to grow as leaders in their current roles.
- Assist the broader CI and Learning teams with other projects, assignments, and tasks as needed
- Transition our citywide supervisor skills course from vendor-led to in-house. This includes being the primary course facilitator and manager of asynchronous coursework.
- Lead the rollout of our Citywide Supervisory Policies course and ensure strong participation and learner outcomes. Additionally, this role will support our policy area subject matter experts in the delivery of the classes.
- Lead the organization-wide Employee Survey process including communications, vendor management, survey design support, survey launch, and post-survey data analysis and delivery.
About the Continuous Improvement Program
This citywide program is housed within Human Resources and works closely with senior executive management to engage in dynamic and cross-functional projects and policy development.
The Continuous Improvement team (Cl) consists of 16 staff across three areas:
Workforce Data and Analytics (5 FTE)
This team is responsible for maintaining the City's Human Resources personnel data, providing enterprise workforce analysis, and supporting the financial operations of the Human Resources department.
Innovation & Process Improvement (5 FTE)
Using the City of Tacoma's ci4i improvement framework, this team is responsible for driving innovation throughout the organization by leading priority initiatives and consulting with workgroups throughout the organization to enhance service delivery to the community and improve internal operations.
Learning & Development (5 FTE)
This team provides enterprise services in learning and organizational development including a general catalog of learning opportunities, coordinating with subject matter experts to provide enterprise-wide training and management of leadership and aspiring leader development programs.
The Ideal Candidate
The ideal candidate is an engaging and adaptive instructor with expertise in leadership training curriculum development and delivery. They are strategically minded with excellent communication skills and can confidently transfer knowledge to leaders at all levels of the organization. The ideal candidate should also have a strong understanding of and commitment to equity.
This individual should be future oriented, display outstanding judgment, and enjoy the challenges of a dynamic and fast-paced work environment. The top candidate for this position will have a successful and verifiable career history with proven experience as a strong change leader with examples of value-added work in leadership development programs.
Candidates that represent the diversity of the Tacoma community and/or are multilingual are encouraged to apply.
Qualifications
Equivalent education/experience may be substituted.
Bachelor's Degree in education, organizational development or directly related field
AND five (5) years of experience in instructional design, or developing and delivering training services in a large organization, including 1 year experience at senior, lead and/or supervisor level.
OR
Seven (7) to nine (9) years of human resources experience directly related to developing and delivering training services in a large organization.
Preferred: Experience leading large organization-wide leadership development programs. Experience working with governments and/or utilities in training program management. Experience teaching and coaching leaders at all levels of the organization. Experience with organizational equity, diversity, and inclusion work.
Licensing, Certifications And Other Legal Requirements
There may be instances where individual positions must have additional licenses or certification. It is the employer's responsibility to ensure the appropriate licenses/certifications are obtained for each position.
- Depending upon assignment a WA driver's license may be required.
- Individuals may have to pass an additional background check depending upon assignment.
Knowledge & Skills
- Collaborates - Building partnerships and working collaboratively with others to meet shared objectives
- Instructional Design, Learning Management Systems & Tools, Curriculum development, evaluation, and ROI calculation - including the ADDIE and Kirkpatrick models
- Courage - Stepping up to address difficult issues, saying what needs to be said
- Leadership & management best practices, instruction, and coaching
- Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
- Interpersonal Savvy - Relating openly and comfortably with diverse groups of people
- Plans and aligns - planning and prioritizing work to meet commitments aligned with organizational goals
- Organizational Savvy - Maneuvering comfortably through complex policy, process, and people related to organizational dynamics
Selection Process & Supplemental Information
To Be Considered For This Rewarding Career Opportunity
Interested individuals should apply online and attach a detailed resume and cover letter describing their responsibilities as it relates to the responsibilities of this position.
NOTE: Applications received without the required resume and cover letter will not progress in the selection process.
In order for your application materials to be considered, all information must be submitted by the closing date and time listed on this job announcement.
Candidates whose backgrounds most closely reflect the current needs of the department will be referred to the hiring manager for review and hiring consideration. Candidates that are moving forward in the selection process may be invited to participate in a preliminary online interview as part of the hiring process. Appointment is subject to passing a background check.
The online application system may require you to enter a substantial amount of information. Be prepared to spend a minimum of one hour entering the required information.
The Principles That Guide Us
Tacoma, the
City of Destiny , has a workforce of dedicated, talented employees with unique skills and perspectives. We embrace innovation and strive for excellence and community engagement. The Principles that Guide Us speak to the values that we embody as City of Tacoma employees, and represent the core of our work in public service.
- Excellence: We achieve the highest performance possible. We use collaborative and inclusive approaches to organizational and community issues. We are accountable for individually and collectively meeting high standards.
- Equity: We understand and reflect the community we serve. We ensure every community member has services and opportunities that will enable people to satisfy their essential needs and advance their wellbeing.
- Integrity: We conduct our personal, work group, and organizational actions in an ethical and honest manner, and we serve as responsible stewards of the public resources entrusted to us.
- Service: We treat everyone with courtesy and empathy. We provide customer-focused municipal services that produce high value and results.
The Community
Tacoma is a mid-sized urban port city that sits along the Puget Sound with a population of over 220,000. The third largest city in the state of Washington, it is a diverse, progressive, international gateway to the Pacific Rim.
Propelled by significant development such as the University of Washington Tacoma, the Tacoma Link light rail system, the restored urban waterfront of the Thea Foss Waterway, the expansions of both the MultiCare and Franciscan health systems, and a significant influx of foreign direct investment in its downtown core, Tacoma has evolved considerably since the 1990s.
Tacoma boasts the state's highest density of art and history museums, and is home to a flourishing creative community of writers, artists, musicians, photographers, filmmakers, chefs, entrepreneurs, and small business owners who each add their unique flair to the city's vibrant commercial landscape. The iconic Tacoma Dome has endured as a high-demand venue for some of the largest names in the entertainment industry.
Tacoma's natural beauty and proximity to the Puget Sound and Mount Rainier draws hikers, runners, bicyclists, and maritime enthusiasts to the area. Its lively social scene is infused with energy by thousands of students attending the University of Washington Tacoma, the University of Puget Sound, the Evergreen State College Tacoma campus, and Tacoma Community College, as well as a number of local trade and technical colleges. Its prime location - just 20 minutes south of the Seattle-Tacoma International Airport, 30 miles north of the state capital in Olympia, and within 10 miles of the U.S. Department of Defense's premier military installation on the West Coast - only adds to Tacoma's desirability. To see a few of the great things Tacoma has to offer, view this
YouTube Video!
When you work for the City of Tacoma you'll have the opportunity to enjoy a healthy work/life balance, the potential for flexible work schedules (with some job classifications), continuing education programs, leadership pathways, wellness incentives and a total rewards benefits program. We welcome you to take a look at our website and discover how the City of Tacoma can make your next career move part of our combined destiny
http://www.cityoftacoma.org/
http://www.traveltacoma.com/
http://www.cityoftacoma.org/newhires
The City of Tacoma believes that each employee makes a significant contribution to our success. This job description is designed to outline primary duties, qualifications and job scope. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
Communication From The City Of Tacoma
NOTE : For questions regarding this specific recruitment contact Kat Flores, HR Analyst
We primarily communicate via email during the application process. Emails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders.
For assistance with the NEOGOV application process, questions regarding this job announcement, or if you are experiencing complications while applying, please contact the Human Resources office at 253-591-5400 by 4:00 pm of the closing date of the job announcement. This will allow time to assist you before the job announcement closes. ( For technical difficulties using the NeoGov system , call the applicant support line at 1-855-524-5627 between 6:00 AM and 5:00 PM Pacific Time.)
The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Public Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives.
Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger.
Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger.
Vision Coverage: For eligible employees and their eligible dependents.
Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type.
Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees.
Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income.
Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200.
Other Employment Information
Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit.
Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule.
Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees.
Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice.
Closing Date/Time: 8/21/2023 5:00 PM Pacific
Salary: $97,156.80 - $136,780.80 Annually
