Laboratory Assistant, Clinical Jobs

ALL EMPLOYEES:

• Follows all safety (including infection control and hazardous material) policies and procedures. Notifies

supervisor of unsafe conditions.

• Provide compassionate and professional care to all patients using reasonable and prudent judgment
• Achieve productivity expectations where applicable
• Respect department and MGH property. Maintain neat and orderly work area.
• Interact with co-workers, management and vendors in a professional manner.
• Attend all annually required safety and infection control education and competency activities
• Secure all areas and equipment such as coolers, supplies and PHI (Protected Health Information) when not

in use

• Follow all established and approved policies and procedures for assigned work area.
• Communicate and inform unit management of any and all deviations from acceptable practice, policy and
• Adhere to all HIPAA and other privacy requirements and regulations.
• Adhere to all security policies and procedures

procedure and exercise reasonable and prudent judgment at all times.
All CLA1 must:
Complete training in the following skills.

• Asset Management: Filing and Support
• Patient Care and Research

STEP 1: Asset Management: Filing and Support
Employees that have completed training and demonstrated competency in the Filing and
Support of pathology assets will provide the following basic services.

• Knowledge of all Anatomical Pathology units that utilize the Asset Management Service and provide services

to these areas including (but not necessarily limited to) Neuropathology, Dermatopathology, Cytology, and
Immunopathology.

• Accurately and efficiently receive, track, file, document, and distribute anatomical pathology slides and blocks

(including offsite storage facilities) following established policies and procedures.

• Minimize loss of internal and external material by following all criteria for documentation and tracking

incoming and outgoing assets. Check for misfiles and follow procedure for found Misfiles.

• Transport assets between identified slide file and pathology storage facilities as required including off site

locations.

• Transport paraffin blocks to histology lab for recuts with follow up as necessary to insure timely service for

clients.

• Maintain security of slides and blocks by limiting access to assets, using LIS appropriately and enforcing others

removing assets to use the LIS for tracking immediately.

• Maintain an adequate inventory of prebuilt slide file boxes and files.
• Receive and track Pathology assets returned to MGH
• Maintain supply inventory. Unpacks supplies as they are received.
• Maintain order and organization of slides and blocks in all areas serviced by the Asset Management Service.
• Return and track pathology assets back to originating facility
• Order specimens from the Histology lab to assist with patient care requests.
• Excellent computer skills and /or basic knowledge of Pathology Whole Slide Digital Imaging defined as a
• Order archival assets from offsite storage facility

digitized histopathology glass slide image created on a slide scanner, representing a high-resolution replica of
the original glass slide that can then be manipulated through software to mimic microscope review and
diagnosis. Also, referred to as a virtual slide. The ability to complete pre-processing steps and scanning with
knowledge of all applicable computer systems from LIS to Imaging system software.
After competency is achieved in the above, the employee must complete training in the following:
STEP 2: Patient Care and Research
Employees that have completed training and demonstrated competency in Patient Care and
Research will provide the following services.

• Phone Basics: outgoing and incoming, transferring of calls, Customer Service skills, MGH Paging System,

Partners Telephone Directory, use of the Internet, use of Google, looking up institutions, physicians, etc.

• Manage requests for Pathology material (slides, specimens etc.) from clinicians and/or patients and ensures

appropriate documentation and compliance with policies and procedures prior to fulfilling request.

• Retrieve completed requests for slides and other business of the Asset Management Service from testing areas,

research, and other services as necessary or directed.

• Sending out assets using FedEx on-line services, Courier Services, and Mail Services: including contact

information

• Cancer Protocol requests
• Contact the appropriate person(s) for questions and problem cases to avoid delays in servicing routine retrieval
• Forward other facilities' slides (not MGH's) to another institution
• Send and track pathology assets sent out for consultation and not being returned
• Research Requests workflow and documentation; including invoice preparation and payment receipt.
• Maintain all documentation and communication material related to patient care activities.
• Process and send out Pathology assets for Molecular testing to non-MGH facilities.
• Cancel requests as needed or directed.

requests and academic requests.

• Use LIS where appropriate
• May be asked to aid in training new CSA 1 employees.
• Enroll in Research Training for Non-Managers.
• Collect and document Quality Assurance (QA) data as directed