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Kitchen- Assistant Manager Jobs
Company | Roche Bros. Supermarkets |
Address | Medfield, MA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Retail |
Expires | 2023-09-25 |
Posted at | 8 months ago |
Assist the department manager to effectively plan, organize, lead, coordinate and optimize the materials and human resources in the kitchen department to provide variety and high quality merchandise appealingly displayed to maximize the sales and profits of the kitchen department while maintaining great customer service.
- Computer skills in e-mail retrieving and sending; basic word document skills.
- Must be Servsafe certified.
- Complete training in the kitchen operation.
- Ability to display initiative and work with limited supervision.
- Authorized to work within the U.S.
- Successful experience in the kitchen operation (i.e., merchandising, ordering, inventory, and pricing).
- Must be 18 years of age with High School diploma or equivalent;
- Ability to work a scheduled based on the business needs of the store location.
- Must be able to read, write, speak, and understand English, with the ability to follow instructions.
- 3-5 years of professional cooking experience in the food industry.
- Delegate and use initiative, ingenuity and good judgment to act on opportunities and solve problems.
- Monitor cooler and display area temperature to ensure product quality; report refrigeration failure immediately.
- Ensure fair and consistent treatment in administering discipline to promote high associate morale.
- Possess good communication skills and the ability to conduct and facilitate department meetings.
- Offer product samples, answer product questions, and offer assistance in finding or suggesting product.
- Ensure that company standards of safety, proper food handling practices, sanitation and productivity are achieved.
- Prepare special orders that are requested by customers
- Guarantee outstanding product quality and presentation through cooperation with store manager, merchandisers, and buyers.
- Resolve customer complaints to the full satisfaction of the customer.
- Achieve and maintain department’s merchandising goals and standards in cooperation with store manager and department merchandisers and buyers (such as gross profit, presentation, etc.).
- Exercise proper safety practices when lifting, moving product, and using equipment.
- Ensure sales and work area are swept clean, orderly, and free from safety hazards; report hazards to management.
- Promote the company image as a service-oriented operation where every associate will greet, assist, render efficient service and thank customers in a prompt, courteous, friendly, and business-like manner.
- Keep all kitchen products in display cases, coolers and freezers rotated in accordance with company policy and product code dates and always make use of the oldest products first (first in, first out).
- Practice the “Cleaner’s Creed” and proper sanitation procedures.
- Ensure the department is merchandised in accordance with the needs of the community.
- Ensure compliance with company policies and procedures, and thus compliance with all state and federal laws applicable to our industry (i.e., scheduling/labor laws, dress code, sanitation regulations, etc.).
- Ensure compliance with company policies and procedures, thus compliance with all state and federal laws applicable to our industry (i.e., labor/scheduling laws, dress code, sanitation regulations, etc.).
- Commit to the “Golden Rule” and work with other associates to build a strong kitchen team.
- Responsible for assisting the department manager with inventory, security and expense control of the department.
- Assist the department manager with planning work schedules and breaks; achieve payroll consistently by scheduling within budget.
- Ensure all new department associates receive proper review and training regarding job descriptions, goals and objectives.
- Effectively control proper storage limiting shrink and damaged goods.
- Helping minimizing all department expenses without compromising department conditions or customer service level (i.e., payroll, supplies, insurance cost).
- Guarantee the best-trained kitchen team in the industry. Train and develop associates in accordance with company policy and procedures.
- Provide an open door atmosphere conducive to high associate morale and excellent customer service. Achieve the highest associate morale in the industry by managing in a style that is Respectful, Supportive and Totally Team Oriented (RSTO).
- Order, receive, unload and store deliveries; store, price, date, rotate, and stock product and prepare product for display and sale.
- Individual and department completion of the onboarding/e-learnings and checklist within 30 days of hire/entering department.
- Ensure all wage and hour policies and regulations are adhered to, maintain accurate records, and respond timely to all location mail, reports, and records.
- Other duties as assigned by management.
- Verify price checks for customers as needed.
- Ensure all product labels, signs and prices are aligned with product.
- Notify management of associate theft, customer shoplifting, unauthorized markdowns or property defacement.
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