Key Account Manager Jobs

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire, entertain and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Opportunity:

The Key Account Manager will be responsible for developing and executing our Strategic Account Plans for multiple categories. The role will require a deep understanding of the retail environment and how to align our portfolio of products with the account needs.

This position will be based in our Rogers, Arkansas Sales office. The position will require travel to the account and Mattel’s corporate headquarters.

What Your Impact Will Be:

• Attend toy shows & previews and be knowledgeable of brands and product lines
• Quarterly and annual sales and profitability targets
• Conduct internal discussions with Forecasting, Customer Service, Marketing and Retail Marketing teams to ensure strong retail execution
• Focus on Fisher-Price Baby Gear/Newborn lines and Games product lines.
• Build and merchandise full-line Spring and Fall planograms to increase SKU and brand productivity for each customer
• Maintain item set-up and fill/cut reports within account base.
• Identify business opportunities with the account(s) and work with internal partners to create customized plans to drive results
• Achieve targeted sales objectives for dedicated accounts consistent with the annual business plan by leveraging data, consumer and shopper insights
  • Quarterly and annual sales and profitability targets
  • Increase overall revenue in conjunction with profitable growth at account level. (Includes ROI analysis to justify funding spends)
• Oversee & manage budgets covering market development, trade and over & above funding.
• Manage monthly forecast and pledge review process to ensure in-line with open to build thresholds.
• Build relationships with the account’s buyers, planners and marketers, internal Mattel partners and Licensor partners
• Direct interaction with buying, planning, advertising, merchandising and finance teams at the accounts
• Increase overall revenue in conjunction with profitable growth at account level. (Includes ROI analysis to justify funding spends)
• Design and implement display and prepack process to secure out of aisle space at retail accounts.
• Account base consists of:
  • Focus on Fisher-Price Baby Gear/Newborn lines and Games product lines.
  • Direct interaction with buying, planning, advertising, merchandising and finance teams at the accounts
• Conduct buyer meetings and periodic Business Reviews to refine inventory forecasts and promotional planning

What We’re Looking For:

• Poise: Effective selling & communication skills with confidence will be key to success
• Relationship-builder: Ability to build positive and strong long-term relationships with the account and exert influence
• Insights-based: Analytical ability to use data to drive business decisions and recommendations, blended with understanding of shopper psychological behaviors
• Experience in either the Toy Industry or Grocery Industry
• Experience in Account Management or related function (forecasting and planning, category management, promotional planning, buying, etc.)
• Driven: Goal oriented mindset to drive to our numbers
• Self-directed: Ability to make consistently sound judgments
• Organized: Ability to sort out distractions which might inhibit achievement of objectives and prioritize based on strategic direction
• Demonstrated a growth mindset by staying curious and continuously learning, embracing challenges, and improving themselves.
• Collaborative: Function as One Team to deliver results
• 5 years’ related experience in either Consumer-Packaged Goods or Mass-Market Retailer.
  • Experience in Account Management or related function (forecasting and planning, category management, promotional planning, buying, etc.)
  • Experience in either the Toy Industry or Grocery Industry

The annual base salary range for this position is between $92,000 and $115,000.
**This range is indicative of projected hiring range, however annual base salary will be determined based on a candidate’s work location, skills and experience.

Don’t meet every single requirement? At Mattel we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

What It’s Like to Work Here:

We are a purpose driven company aiming to empower the next generation to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute: We are a performance driven company. We strive for excellence and are focused on pursuing best in class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Our Approach to Flexible Work:

We embrace a flexible work model designed to empower a culture of growth, optimism, and wellbeing, where every employee can reach their full potential. Combining purposeful in-person collaboration with flexibility, our focus is to optimize performance and drive connection for moments that matter.

Who We Are:

Mattel is a leading global toy company and owner of one of the strongest catalogs of children’s and family entertainment franchises in the world. We create innovative products and experiences that inspire, entertain and develop children through play. We engage consumers through our portfolio of iconic brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO and MEGA, as well as other popular intellectual properties that we own or license in partnership with global entertainment companies. Our offerings include film and television content, gaming, music and live events. We operate in 35 locations and our products are available in more than 150 countries in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering children to explore the wonder of childhood and reach their full potential.

Mattel is recognized for the second year in a row as a Great Place to Work™ and as one of Fast Company’s Best Workplaces for Innovators in 2022.

Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.

Mattel is an Affirmative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers including minorities, females, veterans, military spouses, individuals with disabilities, and those of all sexual orientations and gender identities.