Junior Level Operations Manager

Rocksteady Promotions is in search of an Assistant Operations Manager to help grow our newly acquired market- specifically in Philadelphia. In this role, you will have high expectations and will be responsible for the direction and leadership of day-to-day operations within the sales and marketing departments.

We are looking for an Entry Level Assistant Operations Manager to take charge leading daily operations, assist with planning and coordinating of the territory sales and marketing with lead generation, scheduling, confirming, and actual closing of sales appointments with our prospective new clients. You will oversee and monitor the activities of all assigned teams ensuring ongoing communication with management teams, clients, and customers in order to address and resolve any problems or obstacles that could interfere with the timely completion of scheduled appointments.

Rocksteady Promotions thrives off of the training and development of current and future team members. We highly urge you to apply if you have a passion for training, mentoring, and leading teams and are motivated by having a large part in an organization’s growth.

Our track record of unstoppable growth has given Rocksteady Promotions a highly-regarded reputation, and our core values continue to cultivate the expansion we have seen. Our core values include integrity, morale, and culture.

• Morale: Morale and attitude are fundamentals to success.
• Culture: Our team camaraderie is the backbone of what makes our company successful. Our innovative culture has always been our competitive advantage and is what makes us the industry’s best.
• Integrity: We put our team in front of our own personal gain, we make sure their success is acquired before we look at our own needs.

Responsibilities:

• Assisting with efforts for new business development
• Interacting with consumers on-site to answer questions and explain client product/ features
• Perform customer follow-ups and ensure consumer satisfaction
• Develop strong leadership and interpersonal skills
• Assist in connecting customers as qualified leads to senior sales consultants
• Assist in the execution of marketing strategies for each client with lead generation
• Assist the manager with any day-to-day support as required

Requirements:

• Ability to excel in a high-energy, fast-paced environment
• Effective and skillful communication skills
• Great interpersonal skills and social competency
• Ambition, a strong work ethic, and an earnest willingness to learn
• 1-2 years working in a customer service field
• Results-driven attitude with a hunger for success
• Professional demeanor, organized, and reliable

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