Jr. Logistics Specialist, 3Pl

Job Summary

The Jr. Specialist, 3PL services will support in managing 3PL operations for iHerb. This position is responsible for daily operations and coordination with our 3PL partners and various internal departments including Inventory Planning, Marketing, Warehouse Operations, Engineering to ensure our 3PL operates efficiently while meeting KPIs. manage and execute multiple time-sensitive projects to meet business objectives of the iHerb, LLC. Reporting to the Manager of 3PL Services, this position will manage projects/tasks through problem solving and coordination with stakeholders. Jr. Specialist, 3PL services will liaise with management on defining project scope, goals, deliverables and executing defined as needed. This position requires strong analytical and communication skills with advanced Excel knowledge for data analytics.

Job Expectations

• Perform other duties as assigned
• Ensure that projects/tasks meet deadlines and escalation of issues which may impact successful implementation/execution.
• Perform day-to-day management of operation activities; prioritize, resolve issues and discrepancies as they surface
• Conduct data collection and analysis.
• Actively identify and scope new opportunities to improve how we serve customers and improve our business process
• Collaborate with applicable stakeholders.
• Support in Identifying resource requirements required to implement a given project Plan and schedule the project activities
• Support in managing of projects from design through implementation that support growth and operational improvements for the company
• Identify, drive and develop best practices, efficiencies, and process workflows

The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.

Knowledge, Skills And Abilities

Required

• Ability to multi-task in a high-pressure environment
• Must be comfortable with presenting information to people at multiple levels in and outside of iHerb.
• Good understanding of how various areas integrate within the organization to achieve the business objectives.
• Excellent verbal and written communication skills
• Analyze information and evaluate results to choose the best solution and solve problems.
• Excellent organization skills and ability to multi-task
• Identifies potential solutions through the application of technical experience guided by manager.
• Ability to self-motivate, work as a team player, and work in a fast-paced environment.
• Detail oriented attention to accuracy in this role is vital
• Ability to apply knowledge of quality; use analytical thinking/techniques to solve problems
• Must be able to make evaluative judgments based on the analysis of information.
• Ability to collect, analyze and report on data needed for required for projects

Equipment Knowledge

• Proficient in the use of Microsoft Suite (EXCEL, Word, PowerPoint, Visio, and Project)

Experience Requirements

• Understanding of business process workflows
• Experience managing complex projects.
• Excellent organizational skills
• 1 + year of similar experience.

Education Requirements

• Bachelor’s degree in Business Administration, a related discipline or equivalent additional experience required

Judgment/Reasoning Ability Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy. Ability to use judgment and reasoning skills, and determine when to escalate issues, as required, in a timely manner.

Physical Demands The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. While performing the duties of this job, the Team Member is regularly required to talk and hear. The Team Member is frequently required to stand, walk, climb stairs, use hands and fingers, bend, stoop and reach with hands and arms. Reaching above shoulder heights, below the waist or lifting as required to store materials throughout the work day. The Team Member may occasionally lift or move materials and products up to 25 pounds. Proper lifting techniques required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment The noise in the work environment is usually moderate. Other factors are

• Company uniforms, closed-toed shoes, casual work environment
• Ability to work extended hours as required
• Hectic, fast-paced with multi-level distractions
• Warehouse environment, may be required to wear safety equipment

The anticipated pay scale for this position can be found below, however the pay range applicable to you may vary by geographic location based on where the job is located or where you work. The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, etc. iHerb, LLC is a multi-state employer and this pay scale may not reflect positions that work in other states or locations.

Employees (and their families) that meet eligibility criteria as outlined in applicable plan documents are eligible to participate in our medical, dental, vision, and basic life insurance programs and may enroll in our company’s 401(k) plan. Employees will also be eligible for Time Off and Paid Sick Leave pursuant to the company’s policies. Employees will enjoy paid holidays throughout the calendar year. Eligibility requirements for these benefits will be controlled by applicable plan documents.

Hired applicant may be awarded Restrict Stock Units and receive annual bonuses pursuant to eligibility and performance criteria defined in the respective plan documents and policies.

For more information on iHerb benefits, visit us at iHerbBenefits.com.

Anticipated Pay Scale

$54,063—$105,318 USD

Staffing Agency Submission Notice

iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to [email protected]. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization.

About IHerb

iHerb is on a mission to make health and wellness accessible to all. We offer Earth’s best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience.

We’re the world’s largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products. For more than 25 years, we’ve been making it simple for people all over the world to purchase the highest quality products. From supplements to skincare to grocery items, we ship over 30,000 products, from over 1,200 brands direct to our customers in 185+ countries.

Our vision is to become the #1 destination for health and wellness across the world.

With a passion for wellness and a mind for innovative solutions, iHerb team members share a vision for a healthier world that drives them each day. Our 5 Shared Values unite our global team

Focus on the Customer

• Be Entrepreneurial & Pivot Quickly
• Empower Our People
• Strive for Simplicity
• Embrace Diversity & Inclusion

IHerb Benefits
At iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well, and plan for their financial future. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and security in mind. For the comprehensive benefits list, visit www.iHerbBenefits.com. For our international team members, you may be eligible for benefits depending on the country where you are employed. The Talent Acquisition Partner/local HR representative will go over the benefits you are eligible for.
iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.