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Company | ABM Industries |
Address | , Miami, Fl |
Employment type | FULL_TIME |
Salary | |
Expires | 2023-10-05 |
Posted at | 9 months ago |
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2023 Employee Benefits | Staff & Management. The Supervisor, Operations directly oversees the activities within the assigned operational services work team, ensuring productivity levels and customer service requirements are being met and that employees are complying with all safety, quality, and compliance standards established by the company, by clients, and by regulatory authoritiesABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2023 Employee Benefits .
- Utilize company policies and guidelines to solve work problems.
- Ensure work assignments and schedules meet department, facility, and contractual needs.
- Implement and manage quality control monitoring and safety programs; maintain a safe work environment.
- Set priorities for the team to ensure completion of tasks.
- Participate in monitoring and developing team member performance, including evaluations, training, and recognition.
- Achieve operational performance and functional service activities.
- Respond to client inquiries, requests, and concerns.
- Supervise the daily activities of operations team members.
- Ensure department training programs and recertification programs are being conducted within appropriate timeframes.
- Meet with clients to ensure needs and expectations are being met.
- Effectively recruit, manage, and lead a team with focus on maintaining the functionality and safety of operations.
- Provide technical guidance and interpret policies and procedures to assist employees in performing functional tasks.
Education:
- Bachelor’s degree or equivalent experience.
Experience:
- Ability to work in a fast pace work environment.
- Ability to prioritize assignments and projects and to multi-task within restricted time constraints.
- 1 to 3 years of experience.
- Basic understanding of computer programs, including Microsoft Office.
- Excellent team building and planning skills.
- Ability to effectively communicate and to read and interpret documents including safety rules, operating and procedural manuals, and handbooks.
- Ability to effectively lead a staff of direct reports.
- Strong interpersonal skills; ability to develop productive business relationships, and ability to influence and educate employees.
- Ability to resolve issues under tight timeframes and pressure.
Other:
- Ability to adjust work schedule as needed to support the operation.
Licenses: Industry specific certification or licensure may be required.
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