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It Support Engineer Jobs

Company

Tammac Holdings Corporation
Address Greater Philadelphia, United States
Employment type FULL_TIME
Salary
Expires 2023-05-19
Posted at 1 year ago
Job Description

Tammac Holdings Corporation is looking to hire a skilled IT Support Engineer to assist with all IT related technical support issues. As an IT Support Engineer, you will determine the nature of the problem, diagnose hardware or software issues, provide effective assistance, and maintain strong customer relationships. You may also be required to install new software applications and provide training for proper application use.


To ensure success as an IT Support Engineer, you should have in-depth knowledge of business software and hardware systems, excellent troubleshooting skills, and high-level interpersonal skills. Ultimately, a top-class IT Support Engineer resolves all IT issues quickly and effectively while maintaining a good relationship with the client.


IT Support Engineer Responsibilities:

  • Meeting with employees to diagnose software, networking, or hardware issues.
  • Maintaining good employee relations.
  • Responding to employee IT support requests.
  • Providing technical support on-site or via remote-access systems.
  • Tracking and managing work records.
  • Other duties as assigned.
  • Offering solutions that meet the needs of the employee.
  • Repairing hardware malfunctions, software issues, and networking problems.
  • Installing and configuring employee computer systems.
  • Compiling job reports.


IT Support Engineer Requirements:

  • Good interpersonal skills.
  • Bachelor’s degree in information technology or computer science.
  • Good time management skills.
  • Knowledge of computer hardware and networking systems.
  • Ability to troubleshoot complex hardware and software issues.
  • Knowledge of web services, API, and IP-based protocols.
  • Proven work experience as a technical support engineer.
  • Ability to think critically.
  • Experience with scripting languages such as Perl or Shell.
  • Excellent written and verbal communication skills.


Job Type: Full-time

Pay:$70,000-$80,000 DOE

Benefits:

Dental insurance

Health insurance

Paid time off

Vision insurance

401k


Schedule:

8-hour shift