Investigative Program Specialist (Field Officer)

Please see announcement on USAJOBS for available locations.

Summary

Customs & Border Protection (CBP): Securing America's Borders The Department of Homeland Security (DHS) is calling on those who want to help protect American interests and secure our Nation. DHS Components work collectively to prevent terrorism; secure borders and our transportation systems; protect the President and other dignitaries; enforce and administer immigration laws; safeguard cyberspace; and ensure resilience to disasters. We achieve these vital missions through a diverse workforce spanning hundreds of occupations. Make an impact; join DHS. Discover a challenging and rewarding career with U.S. Customs and Border Protection (CBP), the sole organization responsible for securing the nation's borders. At CBP, we: Secure and facilitate trade and travel while enforcing hundreds of U.S. regulations, including immigration and drug laws Screen passengers, vehicles, and shipments entering our country Seize illegal narcotics, vehicles, and agricultural products and prohibited goods. Prevent unauthorized entry into the country Rescue individuals who fall into dangerous conditions traversing our border Find us on Twitter at @CBP and @CBPJobs Find us on LinkedIn at U.S. Customs and Border Protection CBP employees demonstrate the highest level of commitment to protect and serve the United States of America and to exemplify the CBP Core Values of Vigilance, Service to Country and Integrity. Learn more about CBP's mission, core values and careers at https://www.cbp.gov/about

Duties

This Investigative Program Specialist will be internally designated as the Team Lead for OPR's Intake Center. The Team Lead works with OPR management to ensure the timely and successful completion of allegations and reports from the Intake Center. The Team Lead will review work from other Investigative Intake Specialists for completeness and accuracy and will perform collateral duties such as assisting with database accesses, policies, procedures, and streamlining and innovation efforts. This position starts at a salary of $116,393.00 (GS-14, Step 1) to $151,308.00 (GS-14, Step 10) with promotion potential to $151,308.00 (GS-14 Step 10). In this position you will independently planning, managing and ensuring the completion of investigations related to alleged violations, in addition to: Serve as the subject matter expert on all allegations and intake related matters and approve cases assigned to the field offices; Plan and manage investigations that involve highly visible cases that are central to agency objectives, to include international activities, high-level cases and investigations across different government agencies; Gather interviews and reports for review and follow up to create detailed Reports of Investigation and briefings; and Leads JIC employees to accomplish deadlines and increase team effectiveness and efficiency.

How To Apply

To begin your online application, click "Apply Online" to create a USAJOBS account and follow the prompts or log in to your existing account. Your application packet must include a completed assessment questionnaire, a resume, and any applicable and/or required supporting documentation. Please see the "Required Documents" section for additional information. All application materials, including transcripts, must be in English. If you are unable to apply online or need to submit a document you do not have in electronic form, visit this link for more information regarding an Alternate Application process. Applications and supporting documentation will not be accepted by mail or email. You may apply more than once, but the most recent application is the only one that will be used. You must submit your resume, your online questionnaire, and any supporting documents by 11:59 PM Eastern Time on 04/20/2023. It is your responsibility to verify that any information entered or uploaded is received and is accurate. Human Resources will not modify or change any part of your application. Determining your eligibility and qualifications is dependent on the supporting documentation and information provided, which may impact your referral for further consideration. If a document is not legible, you will not be able to view it in your application and you must again upload it by the closing date. Please upload your resume under "Resume" and any other applicable supporting documents mentioned above under the appropriate Document Type. If your Document Type is not listed, upload as "Other." Due weight will be given to performance appraisals and incentive awards in merit promotion selection decisions in accordance with 5 CFR 335.103(b)(3). DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more. Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions. View common definitions of terms in this announcement.