Inventory Control Manager Jobs

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Job Overview:

The Inventory Control Manager has complete responsibility for overall Fulfillment Center Inventory Control and Quality Assurance, working directly with Department Managers or Operations managers to ensure measures are in place to reduce and mitigate possible inventory accuracy discrepancies. They will provide leadership and direction in a high volume outbound, B2C small parcel environment. They will supervise and coordinate activities of Inventory Control workers to include maintaining a safe, effective, and orderly work environment, scheduling, continuous process improvement and maintaining positive vendor relationships.

Essential Duties and Responsibilities

• Partner with Area Managers and Operations Managers in the communication of policies in accordance with standard work
• Lead and supervise a team of area managers (front-line supervisors) and hourly associates in Inventory Control / Quality Assurance operations within the FC
• Ensure key performance metrics are reviewed on a daily, weekly, or monthly basis and perform detailed analysis on behaviors and processes impacting inventory integrity
• Work with loss prevention to establish, influence and adhere to loss prevention policies and procedures
• Partner with Sr Operations Manager and Department Managers to identify and understand key projects, initiatives system enhancements and drive results
• Carrying out Managerial responsibilities in accordance with the organization's policies and procedures
• Coordinate maintenance and random counts in accordance with FC count strategies ensuring compliance and consistency with SOX and other requirements including FDA recall notifications and documentation procedures
• Candidate must be able to teach, educate and influence managers and associates on the importance of inventory control and quality assurance
• Plan for and identify root causes of inventory deviation through cause-and-effect analysis
• Responsible for the overall direction, coordination, and evaluation of the operation
• Participate in Network-wide quality initiatives when applicable
• Measurement of quality and inventory transaction integrity accuracy while providing feedback to the Operations Team
• Optimizes storage requirements and modifies bin configuration to facilitate productive operations and maintain inventory integrity
• Possess or gain expertise in key process paths and exception handling ensuring that process discipline is adhered to across all shifts and departments
• Drive process improvements and the ability to keep pace with our explosive growth while motivating others to reduce shrink
• Review and analysis of customer defect data with development of corresponding action plans to reduce defects

Basic Qualifications

• Strong commitment to employee development, as well as an exceptional level of dedication, motivation, & intelligence
• Possess strong verbal and written communications skills
• Proven ability to influence without authority at all levels of the organization
• Ability to work extended hours and weekend
• Strong analytical, math, data analysis, listening & communication skills
• Must be resilient, focused problem solver and self-starter with the ability to multi-task and prioritize in a complex environment
• Strong understanding of finance and accounting functions and understands inventory/accounting relationships
• 3-5 years Inventory & Quality Assurance Management experience
• Capable of working the entire MS Office suite, especially Excel
• Experience with WMS systems, knowledge of High Jump Workspace a plus

Preferred Qualifications

• APICS Certification
• A completed bachelor’s degree from an accredited university
• Experience with Lean and Six Sigma methodologies

Pay & Benefits

Our compensation reflects the cost of labor across several US geographic markets. At Coupang, your base pay is one part of your total compensation.The base pay for this position ranges from $71,540/year in our lowest geographic market to $132,860/year in our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.

General Description of All Benefits

• Employee Assistance Program (EAP) program
• 401K Plan with Company Match
• 18-21 days of the Paid Time Off (PTO) a year based on the tenure
• 12 Public Holidays
• MTV - [Free] Electric Car Charging Station
• Pre-tax commuter benefits
• Flexible Spending Accounts (FSA) & Health Savings Account (HSA)
• Paid Parental leave
• Medical/Dental/Vision/Life, AD&D insurance
• Long-term/Short-term Disability

General Description of Other Compensation

“Other Compensation” includes, but is not limited to, bonuses, equity, or other forms of compensation that would be offered to the hired applicant in addition to their established salary range or wage scale.

Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race (including traits historically associated with race, including but not limited to hair texture and protective hair styles), color, religion, religious creed (including religious dress and grooming practices), sex or gender (including pregnancy, childbirth, breastfeeding, and medical conditions related to pregnancy, childbirth or breastfeeding), gender identity, gender expression, sexual orientation, ,ancestry, national origin (including language use restrictions), age (40 and over), physical or mental disability, medical condition, genetic information, HIV/AIDS or Hepatitis C status, family status (including but not limited to marital or domestic partnership status), military or veteran status, use of a trained dog guide or service animal, political activities or affiliations, ancestry, citizenship, family and medical leave status, status as a victim of any violent crime, or any other characteristic or class protected by the laws or regulations in the locations where we operate. Coupang is also committed to providing a safe work environment for its employees and its consumers. As a condition of employment, Coupang requires employees to be fully vaccinated against Covid-19, subject to legally required accommodations. If you need assistance and/or a reasonable accommodation in the application of recruiting process due to a disability, please contact us at [email protected].