International Student Advisor Jobs

Location: Santa Cruz
Job ID: 53191
JOB POSTING
NOTIFICATIONS
UC Vaccination Policy: With limited exceptions, COVID-19 vaccinations are required for Covered Individuals under the Policy. Covered Individuals include all employees, students, or trainees who physically access a University facility or program in connection with their employment, appointment, or education/training.
Covered Individuals do NOT include employees who work 100% remotely with NO expectation that they will physically access any University location or program at ANY time. If 100% remote work ends, the employee is subject to policy.
INITIAL REVIEW DATE (IRD)
UC Santa Cruz staff jobs are posted until filled. Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. NOTE: Materials submitted after the IRD will be forwarded only at the request of the hiring unit. Submit your materials before the IRD to ensure consideration by the hiring unit.
The IRD for this job is: 06-01-2023

ABOUT UC SANTA CRUZ
UC Santa Cruz is a public university like no other in California, combining the experience of a small, liberal arts college with the depth and rigor of a major research university. It's known as an unconventional place where innovation and experimentation is part of the campus's DNA. That playful, bold spirit still thrives today, all on a campus renowned as among the most beautiful in the world.
DEPARTMENT OVERVIEW
The Division of Global Engagement (GE) advances the University's teaching, research, and service mission by working collaboratively throughout the institution to promote global engagement and advance campus internationalization by facilitating international mobility for students and faculty. GE serves as the primary unit responsible for improving the international student experience and engagement on campus, promoting faculty engagement in international initiatives, and developing strategic partnerships abroad. GE interacts with campus leadership on strategic planning and initiatives to elevate the reputation of UCSC globally. GE units include Global Learning, International Student Services and Programs (ISSP), and Global Initiatives.
More information can be found here: https://global.ucsc.edu
JOB SUMMARY
The International Student Advisor is part of a dynamic team of professionals committed to supporting the international population at UC Santa Cruz, with over 1,500 international students and 300 scholars representing more than 50 countries worldwide. The incumbent provides the full range of immigration services to international students on F-1 or J-1 visas and serves as Designated School Official (DSO) for the F-1 student program, and Alternate Responsible Officer (ARO) for the J-1 exchange visitor program.
The International Student Advisor utilizes in-depth, advanced knowledge to interpret and provide guidance on federal immigration regulations as they pertain to our international students and may advise scholars. They independently advise students and their departments and recommend solutions related to immigration status and overall immigration strategy. The incumbent advises staff, faculty, and management on immigration and intercultural issues as they arise, and works with management to recommend changes to policies, practices, and procedures with regard to UCSC international students and exchange visitor experience and programming. The International Student Advisor ensures a smooth transition and acclimation process for our international students by participating in the planning and implementation of programming such as orientations and workshops. They actively contribute to developing, designing, and implementing programs and systems needed to support and enrich international students' experience at UC Santa Cruz.
APPOINTMENT INFORMATION
Budgeted Salary: $61,500 to $75,000/Annually. Salary commensurate with skills, qualifications and experience.
Under California law, the University of California, Santa Cruz is required to post a reasonable estimate of the compensation for this role. The salary shown above is the budgeted amount the University reasonably expects to pay and the salary extended should not exceed this posted amount.
No. of Positions: 1
Benefits Level Eligibility: Full benefits
Schedule Information:

• Percentage of Time: 100%, 40 Hours per Week
• Full-time, Fixed
• Shift Includes: Day
• Days of the Week: Mon-Fri

Employee Classification: This is a Career appointment
Job End Date: None
Work Location: UC Santa Cruz Main Campus / Hybrid
Union Representation: Non-Represented
Job Code Classification: STDT SVC ADVISOR 3 (004575)
Travel: Never or Rarely
JOB DUTIES
55% - Student Service Advising

• Advises international students in F-1 and J-1 status on a wide range of immigration-related matters and other support issues. Serves as a Designated School Official (DSO) for the F-1 student visa program and as Alternate Responsible Officer (ARO) for the J-1 exchange visitor program. Interprets complex federal immigration regulations and researches responses before providing advice to students and may advise scholars on complex situations affecting enrollment, employment, travel, family, and personal issues. These include regulations established by the Department of Homeland Security (DHS), Department of State (DOS), Internal Revenue Service (IRS), Department of Motor Vehicles (DMV), and the Social Security Administration (SSA). Ensures that international students are familiar with the regulations and comply with them independently of and in relation to university policies and procedures. Stays abreast of promising practices in the field about policies and procedures for efficient and effective processing of visa paperwork and timely and sensitive immigration advising resulting in a high level of customer satisfaction. Evaluates customers' needs and the unit's success in meeting those needs. Maintains expertise in advising on all immigrant and nonimmigrant options for UC Santa Cruz international students.

25% - Data Management

• Assists with data management and document production for the F-1 and J-1 populations. Participates in ongoing review and improvements of processes and tools to ensure high-quality service and customer satisfaction. May include scholar documentation as appropriate.

10% - Orientation and Programs

• Participates in planning and implementation of international student orientation, cross-cultural, social, and other support programming, employment, and other workshops for international students and scholars. Represents ISSP at campus-wide signature events for newly admitted students, current international students, international parents and families, international alumni, and the international community.

10% - Collaboration

• Coordinates efforts and maintains relationships with key campus stakeholders and partners abroad through outreach, training, and workshops to enhance and improve internal processes and to enhance our global network.

REQUIRED QUALIFICATIONS

• Effective written communication skills; demonstrated attention to detail.
• Skills in judgment and decision-making, problem solving, identifying measures to improve processes and / or services to students and scholars.
• Demonstrated Multicultural/Intercultural competencies; successful prior experience working with international populations.
• Working knowledge of advising techniques in a higher education setting.
• Effective verbal communication and presentation skills.
• Bachelor's degree in related area and / or equivalent experience / training.
• Demonstrated knowledge of F-1 and J-1 visa regulations for students.
• Interpersonal skills to effectively communicate and successfully work with students, scholars and campus stakeholders.
• Knowledge of common computer application programs used in higher education settings.

PREFERRED QUALIFICATIONS

• Experience working in database interface tools such as Sunapsis, or equivalent.
• Experience working with academic departments in a higher education setting.
• Master's degree in related area and / or equivalent experience / training.
• Experience as a Designated School Official (DSO) and/or Alternate Responsible Officer (ARO) in a higher education setting.

SPECIAL CONDITIONS OF EMPLOYMENT

• The University of California has implemented a COVID-19 Vaccination Policy covering all employees. To be compliant with the policy, covered employees must submit proof of vaccination or have an approved exception or deferral, eight (8) weeks from date of hire.
• Will be required to work a hybrid work schedule, days of the week and number of days to be determined, and be able to fulfill requirements of the UCSC telecommuting agreement.
• Must be a U.S. Citizen or Permanent Resident to hold a DSO (Designated School Official) title in order to work in SEVIS.
• Selected candidate will be required to pass a pre-employment criminal history background check.
• Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtained here.
• Ability to work occasional evenings and weekends as directed.

SAFETY STATEMENT
All UCSC employees must understand and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.
HOW TO APPLY
Attach your resume and cover letter when applying for this job opening. Do not attach any documents to 'My Activities'. Visit our How to Apply tutorial for detailed instructions on our applicant process.
EEO/AA
The University of California is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.

APPLICANTS ARE REQUIRED TO USE THE UCSC ON-LINE PROCESS
View full job description and access on-line application:
https://careerspub.universityofcalifornia.edu/psp/ucsc/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=11&JobOpeningId=53191&PostingSeq=1
To ensure review of application materials by the hiring unit, they must be submitted on or before the initial review date (IRD) via the Staff Employment Opportunities web site; https://jobs.ucsc.edu. A computer is available at the UC Santa Cruz Staff Human Resources Office located at Scotts Valley Center. The Scotts Valley Center is located at 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodations, call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service at 800-735-2922. UC Santa Cruz is an Equal Opportunity Employer.
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.
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