Intern- Billing Assurance (Remote)

TDS Telecom is looking to hire a Billing Assurance Intern! Our Internship program is designed to give you hands on experience with professionals in the field, and help you build valuable skills along the way. You will have the opportunity to support various billing activities of our wireline and cable business units. Under direct supervision the intern will assist the Billing Operations teams with recurring activities associated with customer invoice preparation, data gathering, monthly reporting, and cross departmental project initiatives to ensure the business unit complies with day-to-day operational requirements. This position can turn into a full-time position for the right candidate.

TDS Telecommunications LLC (TDS Telecom/TDS®) delivers high-speed internet, TV entertainment, and phone services to a mix of rural and suburban communities throughout the U.S. With 1.2 million connections, TDS is a rapidly growing technology company. Powered by fiber-optics and new industry-leading technologies, TDS delivers up to 8 Gigabit internet speeds and offers internet-protocol based TV entertainment solutions along with traditional phone services. TDS also offers businesses VoIP advanced communications solutions, dedicated internet service, data networking, and hosted-managed services. Visit tdstelecom.com.
TDS Telecom, headquartered in Madison, Wis., employs 3,400 people and is a subsidiary of Telephone and Data Systems, Inc. [NYSE: TDS], a Fortune 1000® company. Founded in 1969, Telephone and Data Systems provides wireless, broadband, video and voice; and hosted and managed services to approximately 6 million connections nationwide through its businesses: UScellular, TDS Telecom, and OneNeck IT Solutions. Visit tdsinc.com.

• Prepare billing invoices for customers
• Prepare weekly, monthly, and/or quarterly reporting
• Create and/or update process documentation
• Support billing activities such as entering critical billing data into customer accounts
• Be a part of and engage in team discussions
• Track disputed accounts payable invoices
• Gather data from various sources and provide quality reporting

• Currently pursuing or earned Associate's Degree (or higher) in Information Systems Management, Business Analytics, Business Administration, Accounting, Finance, Statistics, Economics, or related field.
• Successfully completed 1+ more semesters of degree related coursework

• Inquisitive in nature; Always asking questions and wanting to learn
• Strong interpersonal skills, including verbal and written communication
• High degree of accuracy and attention to detail
• Self-motivated – able to follow detailed instructions and document results
• Experience with computers and various software packages (i.e. Windows environment, Microsoft Office Suite, Office 365, SharePoint, Yammer) and willingness to learn new systems/ technologies
• Solid work ethic and demonstrate ability to meet deadlines
• Able to identify process improvement opportunities and provide potential solutions
• Proficient in MS Office (especially Excel)
• Familiarity with databases and SQL is highly sought after
• Able to work both independently and on team assignments
• Good organizational skills; ability to deal with multiple tasks and finish tasks in a timely manner