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Intake Coordinator Edison

Company Overview

It is our belief that the delivery of hospice care can be taken to a new level of excellence by those who understand the privilege of what it means to serve the terminally ill. Grace Healthcare Services was founded by a group of hospice professionals who value that opportunity and privilege. We are dedicated to advancing the quality of hospice care in the communities that we serve. Our promise is to utilize the inherent expertise of our staff to educate consumers and serve patients and families with the highest level of dignity and grace.

The Intake Coordinator is primarily responsible for the overall coordination and facilitation of new admissions and operating within the guidelines of the Grace Healthcare Services referral process. This position performs a variety of clerical, administrative and other tasks in support of the business operations.

:

• Alert Clinical Director or designee when admission is going to take place
• Receipt of consents
• To ensure compliance, follow up and track:
• Contact referral source to update on the intake process
• Missing consents, Initial Plans of Care, Physician Certifications & Revocations, and other missing admission paperwork
• Answers phones in a professional and timely manner
• Presents a positive, professional image of the organization on the phone and in all interactions with clients, patient/family members, staff, and others
• Contact Community Representatives as soon as a referral is received
• Patients who are skilled and date coming off of skilled care
• NTUC’s
• Other documents needed for billing
• Assist other members of the management team with delegated clerical functions
• Process and document all new referrals
• Ensures that Grace Healthcare Services' best practices are incorporated into all job activities/responsibilities.
• Provide weekly feedback status to the Director of Business Development, Clinical Director, Billing Coordinator, and Administrator

Qualifications:

• High school graduate or equivalent
• Three years of relevant prior work experience
• Computer literate in Word, Excel, and PowerPoint
• LPN license preferred
• Excellent communication & organizational skills
• Excellent telephone skills and professionalism

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