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Instructional Designer Jobs
Company | Dynatrace |
Address | Waltham, MA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Software Development |
Expires | 2023-08-13 |
Posted at | 10 months ago |
- Creates and maintains learning activities and exercises in the forms of labs, guides, and knowledge checks.
- Plan and execute instructional design strategies programs such as OnDemand courses and instructor led training.
- Develops and designs innovative learning solutions for the Dynatrace platform and related technologies.
- Create storyboards that include audio scripts for video content.
- Implement quality assurance for all learning development and assets.
- Produce high-quality course materials using editing and multimedia development tools.
- Analyze customer feedback and satisfaction metrics to refine learning materials.
- Creates and maintains assessments tied to learning outcomes for professional level, information technology certification exams.
- Develops relationships with Dynatrace platform experts to gather course requirements, develop course content, and solicit feedback.
- Design and develop principles and standards using sound instructional design for establishing repeatable, quality learning solutions.
- Be a mentor to internal enablement program managers and instructors on best practices in instructional design and enablement solutions.
- Develop an in-depth understanding of and ability to use the Dynatrace platform and keep pace with enhancements to enable course updates and continuously improve existing learning programs.
- Identify knowledge gaps and determine learning materials needed to enable learners.
- Preferred minimum of 5 years of experience with e-learning, blended learning, and Web-based courseware development in the information technology industry
- Experience writing assessments tied to learning outcomes for professional level, information technology certification exams.
- Ability to work on multiple projects simultaneously and shift focus to different projects on an as needed basis.
- Ability to troubleshoot and problem solve on your own yet knowing when to ask for assistance.
- Experience with piloting and testing ILT and self-paced courseware.
- Experience with e-learning, graphics, and audio development tools, such as Camtasia Studio, SnagIt, Adobe Illustrator, WavePad.
- Experience with asset management, version control, and ticketing in a work management system, such as Jira.
- Strong project management skills needing minimal supervision.
- Excellent oral and written communication skills.
- Experience working with cloud-based Learning Management Systems (LMS) and video content delivery systems such as Screencast.
- Experience using Microsoft Word, Excel, and PowerPoint to develop training materials.
- Bachelor’s degree in technology, education, or related field preferred.
- Ability to gather and assimilate technical information and translate it into learning for all user levels and types with well-defined learning objectives.
- Excellent interpersonal skills with a strong customer service orientation.
- Experience building learning paths to assist learners in achieving certification.
- Advanced knowledge of instructional design, curriculum development, and adult learning theory.
- Knowledge of IT concepts, components, and technologies related to client-server and distributed application architectures, web and mobile applications, and the software application delivery chain.
- DOE, annual salary XX plus Health, Dental, Life, STD, LTD, 401k, PTO. Total compensation may vary depending on candidate experience, education and location.
- All your information will be kept confidential according to EEO guidelines.
Please review the Dynatrace privacy policy here: https://www.dynatrace.com/company/trust-center/policies/recruitment-privacy-notice
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