Inside Sales Representative Jobs

ABOUT THE COMPANY

At Triple-S Steel we live and work by our core values. Since our inception over 50 years ago, we have followed three basic principles that are the foundation of our success

Stability All decisions made are measured in years, not quarters.

Flexibility Employees are encouraged to seek creative steel solutions and services that help the company thrive.

Chemistry We foster and nurture an entrepreneurial spirit throughout the Triple-S family. That spirit permeates our DNA.

From a small family retail operation in Houston, our business has expanded across the US and S. America to sell over 1 Million tons per year . We supply steel for bridges, stadiums, barges and large buildings but one thing will always remain the same We treat our customers and employees like family.

ABOUT THE POSITION

We are seeking a motivated Inside Sales representative to join our business. This job entails selling and/or introducing the company to both new and established clients. Quoting customers and taking orders from customers. Duties involve entering, tracking and following up on orders. During the order execution process inside sales people coordinate between operations and the outside sales people to meet or exceed customer expectations. Most important is build relationship with current and prospective customers.

WHAT WE OFFER

Our company offers great benefits, from tuition reimbursement to training and development opportunities. We also offer medical, dental, vision, FSA, HSA, commuter, long-term disability and group life insurance programs. Come join our team!

COMPENSATION

Depending on experience, looking to offer between $40,000-$60,000/yr.

• Obtain and provide feedback on Competitor pricing/equipment to Management
• Utilize CRM Software to keep track of important customer ‘touches’.
• Team with Outside Sales Rep to build a pipeline of opportunities and close sales
• Quoting and handling order execution from acceptance to completion.
• Support the Quality System of the Company.
• Communicating with customers in regards to current relative market information and capturing relative feedback.
• Attending sales group meetings.
• Coordinating between customer and traffic dispatcher to insure on-time delivery of material.
• Establish creditable relationships with new customers and maintain ongoing relationships with existing customer base
• Manage a database of potential customers and contact them on a regular base for new opportunities
• Maintaining and expanding customer database.
• Capturing of accurate and complete information in customer relationship management.
• Make Outbound Sales calls to prospect new customers provided by OSR/Mgt.
• Note suggestions or complaints and communicate to the Quality/Operations group.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education & Experience

• Proficient level of computer skills in typing, number key, Word, Excel and Outlook.
• Problem solving and creative thinking.
• Able to multi task in a fast paced environment.
• Able to work in a team environment.
• Associate’s degree from an accredited institution or equivalent work experience in Inside Sales.
• Exceptional communication skills.

At Triple-S Steel we live and work by our core values. Since our inception over 50 years ago, we have followed three basic principles that are the foundation of our success

Stability All decisions made are measured in years, not quarters.

Flexibility Employees are encouraged to seek creative steel solutions and services that help the company thrive.

Chemistry We foster and nurture an entrepreneurial spirit throughout the Triple-S family. That spirit permeates our DNA.

From a small family retail operation in Houston, our business has expanded across the US and S. America to sell over 1 Million tons per year . We supply steel for bridges, stadiums, barges and large buildings but one thing will always remain the same We treat our customers and employees like family.

The Operations Manager oversees the safe receipt, storage, retrieval and timely delivery of materials, product and services to the Triple-S Steel customers. He/she ensures Workplace Health and Safety requirements are met and maintained according to Federal, State and Local laws, along with all company issued training. The Operations Manager is accountable and responsible for the security of the assets in the office and warehouse, and is responsible for the regular audit and inventory of materials. He/she is also responsible for the repair, maintenance and upkeep of the Physical Building and Grounds, and utilizing the Vendors approved by the company. The Operations Manager is responsible for local Quality Assurance activities, logistics, procurement of Operating Supplies, and training of employees.

• Keeps up-to-date on information and technology affecting functional area(s) to increase innovation and ensure compliance.
• Act as a change agent in building efficiency into operations processes that will drive yearly productivity improvements.
• Manages budget and controls expenses effectively.
• Develops department goals and leads continuous improvement initiatives.
• Revises objectives and plans in accordance with current business conditions.
• Develops, monitors, and reports on operating costs within functional areas. Alerts management of cost and labor over run. Makes recommendations and implements solutions to problems related to same.
• Manages all plant distribution efforts to ensure that product is delivered in a timely and cost effective manner.
• Determines cadence and operating rhythm for quarterly site operations reviews.
• Ensures orders are fulfilled according to specifications and quality standards are met. Develops and ensures compliance with Quality processes that will meet or exceed customer standards.
• Plans and manages the expense and capital budgets within the Operations function.
• Effectively communicate with sales and other departments within the branch to ensure proper customer satisfaction is met.
• Hires, trains, develops and appraises staff effectively. Takes corrective action as necessary on a timely basis and in accordance with company policy. Consults with human resources as appropriate.
• Advises supervisors on labor issues including safety, security, employee relations, scheduling, training, etc. Ensures supervisors are adhering to company policy and administering practices in fair and equitable manner.
• Key member of the site leadership team. Provides consistent site leadership for Bridgeport, Connecticut operations.
• Ensures standards for product quality, equipment, and operator performance are maintained and that cost-effective technology is used to maximize capabilities. Ensures fixed assets are preserved. Initiates recommendations on purchases of new equipment and improvements to plant property.
• Provides direction to the Operations Team to include setting and monitoring targets.

Supervisory Responsibilities

• Responsibilities at Intsel Steel East include site leadership, interviewing, hiring and training employees; employee development; planning, assigning and directing work, appraising performance; rewarding and correcting employees; addressing complaints and resolving problems.
• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws to include OSHA, DOT, and other corporate safety programs.
• This position is directly responsible for leading all operations leadership of the division.

Education and Experience

• Knowledge of industrial engineering, human resources laws and regulations, and employee relations skills.
• Minimum, BS or BA degree in business, industrial engineering, distribution or related field
• Minimum five (5) years of experience in management/supervisory position
• Minimum ten (10) years of experience in distribution/production
• Experience managing other managers

Knowledge/Skills/Competencies

• Organizational skills, able to handle multiple priorities and results orientated
• IT literate, Microsoft, Excel, PowerPoint, ERP system
• Decision Making.
• Business Acumen.
• Leadership.
• Problem Solving/Analysis.
• Problem solving.
• Results Driven.
• Initiative.
• Excellent verbal and written communication skills
• Communication Proficiency.
• Change Agent.
• Knowledge of commercial and employment law applicable to position
• Collaboration Skills.

Physical Requirements

• Use hands/fingers to handle, or feel and talk or hear
• Employee is occasionally required to stand; walk and reach with hands and arms.
• Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus.
• Lift and/or move up to 25 pounds and occasionally lift and/or move up to 40 pounds.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals and risk of electrical shock when in the operations or laboratory areas. The noise level in the work environment is usually moderate, but due to open office environment noise level may occasionally be high.

• Maintaining and expanding customer database.
• Capturing of accurate and c 9369
• Attending sales group meetings.