Infrastructure Engineer - Windows Server

JOB DESCRIPTION

Are you a Microsoft Server pro with expertise building, configuring, and supporting enterprise virtualization comprised of on-premise and cloud servers and services? Are you well versed in managing and supporting VMWare, VSphere, vROPs, and Windows Server. Can you help us automate tasks and processes using PowerShell?

We’re looking for a Systems Administrator who has experience building and managing Windows Server Active Directory and other core services on the Windows platform. This position is based in either Stamford, CT, Richmond, VA, Plano, TX or remote.

About Us
cxLoyalty is a global leader in loyalty and engagement solutions. With 35 years of experience and 200 million consumer touchpoints worldwide, cxLoyalty’s unique combination of platform, content and delivery at scale set us apart in the marketplace. Over 3,000 leading banks, retailers, travel and telecom companies worldwide select cxLoyalty to design, administer and fulfill loyalty and engagement programs that strengthen and expand the value of their customer relationships.

Our ideal candidate would be described like this:

• Ability to prioritize and multi-task in a fast-paced working environment.
• Combines a strong sense of ownership with a can-do attitude.
• Can effectively manage time.
• Manages and delivers projects and solutions on time.
• Great communicator with both strong verbal and written communication skills.
• Outstanding customer service skills.

Key responsibilities include (but are not limited to) the following:

• Design and manage VMWare and Windows Active Directory, GPOs, DNS, and other Windows core services.
• Resolve escalated issues from the IT Service Desk and other IT departments.
• Proactively monitor servers to anticipate and mitigate problems.
• Abide by all Change Management, Service Management and Incident Management processes and procedures. Attend Change Approval Board (CAB) meetings, and Incident Management conference calls as needed.
• Participate in the after-hours on-call rotation and respond to business emergencies.
• Create and manage scripts to perform system tasks with PowerShell.

Required Experience and Skills:

• PowerShell. Practical scripting knowledge to automate tasks and processes using PowerShell.
• Enterprise-level Server Administration. Demonstrated experience in managing, implementing, and maintaining enterprise-level server administration.
• Microsoft SCCM. Enterprise experience in Microsoft System Center Configuration Manager including building and deploying packages is a plus
• Networking. General knowledge in Networking, i.e. TCP/IP, firewall, network routing
• BA/BS degree in Computer Science or Information Technology, or equivalent experience.
• Windows Server Administration. 5+ years of relevant experience in MS Windows server administration.
• IT Runbooks. Ability to create and manage IT runbooks, and system and project documentation

ABOUT US

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

Equal Opportunity Employer/Disability/Veterans

ABOUT THE TEAM

Our Consumer & Community Banking Group depends on innovators like you to serve consumers, small businesses, municipalities and non-profits. You’ll support the delivery of award winning tools and services that cover everything from personal and small business banking as well as lending, mortgages, credit cards, payments, auto finance and investment advice. This group is also focused on developing and delivering cutting edged mobile applications, digital experiences and next generation banking technology solutions to better serve our clients and customers.