Infrastructure Engineer (Contract) Jobs

Plan, design, develop and implement infrastructure technologies including;

• Act as primary vendor interface for third-tier support for applications and technologies provided and supported by vendors.
• Unix / Linux / Wintel / Citrix servers, storage and data archiving systems.
• Provide project management for the deployment of infrastructure projects.
• Provide subject matter expertise around specific technologies.

Role Specific Responsibilities

• See opportunities to save costs and more effectively handle assets
• Lead effective issue identification and resolution process; serve as the focal point for infrastructure-related issue / crisis resolution
• Analyzes system response and determines tuning recommendations to improve performance.
• Identify changes needed in the infrastructure configuration to achieve the technology organization goals
• Supports the infrastructure strategy reviews and development by performing applicable analysis
• Design an effective test plan for any new / changed infrastructure technology and work with Project Managers, QA / Testing
• Define aggregate demand data in support of budget plans and make recommendations for ways to improve performance and / reduce costs
• Provide project management oversight to infrastructure implementation projects.
• Implements technology and infrastructure changes for platforms, performance and scoring.
• Managers and Release Managers to ensure its implementation before the client takes possession of the system
• Ensure communication of process and procedure changes to key stakeholders

• Monitors delivery against SLAs and reports exceptions to management
• Handle individual workload and deliver to agreed upon milestones
• Participate in process improvement initiatives, when applicable
• Demonstrate ability to work in team environment and help resolve issues
• Participate in process improvement initiatives
• People Management
• Provide input to staffing plans at the project-level to identify key / required skills
• Support identification and collection of metrics and performance reporting processes
• Proactively promote consistent project-based performance measurement and skill development of junior staff
• Actively participate in HR performance measurement processes
• Business Partnership
• Maintain contact with the business users to proactively identify needed changes
• Establish working relationships with technical, business and sourcing counterparts

Qualifications

• Understanding of the technology organization and / or business and technology
• Strong change management skills; change agent
• Re-engineering / process improvement experience, leading and coaching quality improvement projects
• Excellent written and verbal communication skills
• Knowledge of Six Sigma, CMM and other relevant methodologies
• Excellent problem solving / analytical skills and knowledge of analytical tools
• College degree in related technical / business areas or equivalent work experience
• Ability to create / define metrics that accurately reflects the current state of a given process