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Implementation Specialist (Marianatek) Jobs
Company | Xplor |
Address | Atlanta, GA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Software Development |
Expires | 2023-05-26 |
Posted at | 1 year ago |
Company Description
- Create mobile applications for clients by working and communicating with our Engineering team.
- Analyze data using Excel to facilitate testing and validate success.
- Spearhead all client communications.
- Translate client needs into actionable solutions that can be implemented via the Mariana Tek platform.
- Conduct quality assurance testing of client websites and Mariana Platform configurations.
- Configure platform settings based on client specifications with high levels of accuracy.
- Consult clients on technical best practices and advise proposed solutions that fully leverage the Mariana Platform.
- Manage onboarding processes from start to finish.
- Assist with onboarding process improvements.
- 3+ years of experience in software implementation or customer service
- Highly analytical - You use data to make informed decisions. You love a good spreadsheet. (Did you know that you can’t pivot on a pivot? Or can you?)
- Managing multiple projects simultaneously doesn’t scare you.
- Extremely well organized and detail oriented. You have the ability to wrangle, prioritize and execute against a large task list.
- An excellent communicator (in person, on the phone, and via Slack). You can communicate effectively with a variety of stakeholders including our clients, their developers, our partners, and everyone inside of Mariana Tek.
- Experience working in a startup or SaaS company preferred
- Onboarding involves working with a lot of data and processes. You thrive when creating order out of chaos.
- Flexible - Some clients work early, others work late. We do what we need to do to ensure a successful launch with limited downtime.
- Experience with Wordpress, Squarespace, HTML, CSS and/or JS preferred
- Experience completing Excel analysis strongly preferred
- May be eligible for a discretionary bonus
- BA or BS preferred
- The average base salary pay range for this position is $70,000 to $80,000
- Unparalleled opportunities to learn and accelerated career development
- 12 weeks Gender Neutral Paid Parental Leave for both primary and secondary carer
- Access to mental health support
- Unlimited access to Udemy for Business, 10% of your time devoted to growing you and your career, and further support to help you grow
- Fully flexible work arrangements
- A collaborative, team environment with people who truly love what they do
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