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Implementation Consultant - Remote

Company

Altera Digital Health

Address , Austin, Tx
Employment type
Salary
Expires 2023-06-28
Posted at 1 year ago
Job Description

Altera, a new member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun.

Overview

The Implementation Consultant's role is to provide software implementation and workflow consulting services to Altera clients pursuant to a contracted project. The IC follows a structured workplan that reflects Altera methodology through all phases of the implementation life cycle to ensure the successful implementation of Altera products and solutions.


This is a remote role in the US.


Responsibilities

  • Provides feedback to appropriate internal organizational groups on software and methodology improvements
  • Performs all project workplan tasks for assigned role in accordance with contracted project scope
  • Anticipates client needs and places client at the center of thinking and functions as the client advocate
  • Sets appropriate expectations with clients and managing them throughout the project life cycle
  • Executes all tasks related to a contracted project role, within a specific domain, functional or specialty area with limited support or mentorship in place
  • Provides activation support
  • Identifies and resolves, and/or appropriately escalates, system and workflow issues that arise throughout an implementation project
  • Performs system configuration tasks and provides system configuration consultation to clients
  • Meets or exceeds utilization targets set by the organization
  • Applies detailed knowledge of Altera products and solutions within specific domains, functional or specialty areas, to implement Altera software at client sites
  • Provides workflow consultation and guidance in line with Altera recommendations to clients

Qualifications

Academic and Professional Qualifications:

  • Bachelor's Degree or equivalent business/technical experience

Experience:

  • Specific domain or functional area
  • Altera solutions
  • 2-4 years relevant work experience
  • Displays proficient knowledge of:
    • Altera solutions
    • Healthcare industry
    • Specific domain or functional area
    • Implementation methodology
  • Healthcare industry
  • Implementation methodology

Travel Requirements:

  • May require up to 70% travel

Working Arrangements:

  • Work is performed in a remote environment with minimal exposure to health or safety hazards