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Implementation Consultant - Remote
Company | Altera Digital Health |
Address | , Austin, Tx |
Employment type | |
Salary | |
Expires | 2023-06-28 |
Posted at | 1 year ago |
Altera, a new member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun.
Overview
The Implementation Consultant's role is to provide software implementation and workflow consulting services to Altera clients pursuant to a contracted project. The IC follows a structured workplan that reflects Altera methodology through all phases of the implementation life cycle to ensure the successful implementation of Altera products and solutions.
This is a remote role in the US.
Responsibilities
- Provides feedback to appropriate internal organizational groups on software and methodology improvements
- Performs all project workplan tasks for assigned role in accordance with contracted project scope
- Anticipates client needs and places client at the center of thinking and functions as the client advocate
- Sets appropriate expectations with clients and managing them throughout the project life cycle
- Executes all tasks related to a contracted project role, within a specific domain, functional or specialty area with limited support or mentorship in place
- Provides activation support
- Identifies and resolves, and/or appropriately escalates, system and workflow issues that arise throughout an implementation project
- Performs system configuration tasks and provides system configuration consultation to clients
- Meets or exceeds utilization targets set by the organization
- Applies detailed knowledge of Altera products and solutions within specific domains, functional or specialty areas, to implement Altera software at client sites
- Provides workflow consultation and guidance in line with Altera recommendations to clients
Qualifications
Academic and Professional Qualifications:
- Bachelor's Degree or equivalent business/technical experience
Experience:
- Specific domain or functional area
- Altera solutions
- 2-4 years relevant work experience
- Displays proficient knowledge of:
- Altera solutions
- Healthcare industry
- Specific domain or functional area
- Implementation methodology
- Healthcare industry
- Implementation methodology
Travel Requirements:
- May require up to 70% travel
Working Arrangements:
- Work is performed in a remote environment with minimal exposure to health or safety hazards
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