Immigration Practice Group Manager

Greenberg Traurig, a global law firm, currently has an excellent full-time employment opportunity in the Immigration Department of our New Jersey office. We offer competitive compensation and an excellent benefits package.

Position Summary

The Immigration Practice Group Manager position will oversee and manage client portfolios, while providing organizational and practice specific support to attorneys in our highly specialized Business Immigration Department. Will oversee and assist the client team in a wide range of business immigration matters including preparing various immigration forms and applications.

Duties & Responsibilities

• Mentors junior associates, paralegals, and administrative assistants on the client team, particularly in process management and client specific procedures and requirements
• Assists in client intakes, prepares client mailings and submissions to various immigration offices
• Files and monitors applications and petitions with appropriate government agencies
• Cultivate client relationships, effectively communicates with clients regarding procedural and case processing issues, identifies client immigration solutions and understands current client activity
• Researches law, procedures and keeps track of immigration law updates
• Collaborates with senior attorneys to manage and support large scale projects, including writing or deploying communications, executing case filing strategies with clients, providing clients with program progress
• Leads the client team by providing training, new hire orientation, guidance and performance reviews for the team
• Assists with other department activities as needed, and performs additional duties and responsibilities as assigned
• Creates and maintains reports as needed
• Maintains oversight of individual caseloads as well as that of paralegal caseloads to ensure timely completion of work
• Manages various administrative duties; maintains case management database, directs client contact- phone calls, emails, and postal correspondence
• Identifies employees who may require additional training and oversight and works with them to achieve performance expectations
• Provides performance feedback ongoing and during annual performance evaluation program
• Initiates contact with government officials to obtain necessary information to alert supervising attorney and legal team of potential delays or possible problems in the processing of an application
• Manages issue escalations and work to resolve same
• Collaborates hiring and training of new client team members
• Collaborates with the shareholders and senior attorneys to manage legal team’s work and ensures deadlines are met
• Manages day-to-day activity for large client portfolios, including managing the support team assigned to the client

• Excellent interpersonal and communication skills (oral and written), professional demeanor and presentation
• Ability to be a proactive self-starter who understands the details within a much larger context
• Position also requires the ability to work under pressure to meet strict deadlines
• Flexibility and able to respond quickly and positively to shifting demands
• High attention to detail, outstanding organizational skills and the ability to manage time effectively
• Excellent customer service skills and ability to work on multiple matters simultaneously in an organized manner and under minimal supervision
• Ability to communicate professionally and interact effectively with clients and all levels of personnel including management staff and support staff

Qualifications & Prior Experience

• Proficiency in Windows-based software and Microsoft Office Suite, including Word, PowerPoint, Excel, and Outlook
• Ten years of experience in preparing immigrant and nonimmigrant visas
• Bachelor's degree or equivalent experience and Paralegal certification required
• Exceptional computer skills with the ability to learn new software applications quickly
• International Business Immigration experience within a law firm or professional services firm with demonstrated knowledge of complex issues within the Business Immigration practice area
• Experience managing and reviewing work of junior and mid-level paralegals