Human Resources Information System Analyst

One of the world’s leading global law firms with offices in strategic hubs of commerce, law, and government across North America, Asia, Europe, and the Middle East, is seeking to hire a Workday Analyst, reporting to the HR Systems and Analytics Manager.

The Workday Analyst will be responsible for maintaining and optimizing Workday. As an established Workday customer, we are continuously enhancing existing functionality, adding new modules, and assisting our end users for the Firm to maximize Workday’s capabilities. Our current Workday modules include HCM, Recruiting, Talent & Performance, Advanced Compensation, Time Tracking, and Absence. This position will play a role in the implementation and support of additional modules and enhancements to current modules. This position will work in a highly collaborative environment with internal teams to gather and validate business requirements and recommend solutions.

This position can be located in most US offices with a hybrid in-office/remote working schedule.

Responsibilities

Participates in the ongoing requirements gathering, design, test, deployment, and maintenance of Workday configuration for new functionality or enhancements.

Troubleshoots and resolves production support issues and resolves defects timely and with exceptional customer service.

Effectively collaborates with teams such as HR, Benefits, Payroll, IT, Recruiting, Finance, and others to provide support for requests such as enhancements, defects, and new functionality.

Consults with Firm stakeholders to understand business processes, goals, and enhancement opportunities to provide technology solutions.

Provides support for Workday, including researching, identifying, and resolving Workday issues, unexpected results, and process flaws.

Serves as lead for one Workday functional areas including Time and Absence, Advanced Compensation or Talent and Performance.

Recommends best practices to ensure optimal use of Workday based on knowledge of Firm processes and technology.

Continuously increases technical and industry trend knowledge by participating in Workday Community and other forums, including on-line discussions, brainstorms, voting, training, webinars etc.

Performs data uploads into Workday utilizing Enterprise Interface Builders (EIBs).

Participates in Workday’s bi-annual releases.

System Analysis/Management

Assists the HR Centers of Excellence and other HR teams with the process flows, data analysis, configuration and EIB loads associated with annual and off cycle events such as performance evaluations, merit increases, bonus payments, and job structure enhancements.

Prepares test plans and scripts; executes test scripts; assists with user acceptance testing.

Develops user procedures, guidelines, and documentations.

Assists with software implementation and upgrades as necessary.

System Support

Provides level 2 support for all HR system modules (HCM, Time Tracking, Absence, Advanced Compensation, Recruiting, Talent and Performance) including, but not limited to, researching, identifying, and resolving Workday issues, unexpected results, and process flaws.

Actively participates in user acceptance testing and documentation.

Assists end-users and internal teams on Workday related issues.

Education and Experience

Bachelor's Degree from four-year college or university.

Minimum 2 years of directly related HRIS and Workday experience in a professional services industry.

Workday implementation and configuration experience in at least 1 Workday functional area specifically HCM, Talent and Performance, Advanced Compensation, Integrations, Reporting or Time and Absence modules is required.

This position requires excellent verbal and written communication skills (including grammar and punctuation), as well as strong organizational skills and attention to detail.

The successful candidate will possess effective problem solving and time management skills, ability to multitask, independent decision-making, discretion, and judgment.

Self-motivated with a focus on driving results and strong sense of accountability.

Proven record of setting delivery commitments and meeting expectations.

Ability to critically think and have an analytical mindset with a strong ability to identify, troubleshoot, and resolve system issues.

Ability to manage multiple, high priority tasks and adjust to shifting priorities, while meeting deadlines.

Must be self-motivated and able to work independently as well as on a team.

Demonstrated ability to quickly adapt and learn new systems and processes through instruction, guided training, and self-training.