Housing And Family Assistance Program Manager

Overview

Fred Hutchinson Cancer Center is an independent, nonprofit organization providing adult cancer treatment and groundbreaking research focused on cancer and infectious diseases. Based in Seattle, Fred Hutch is the only National Cancer Institute-designated cancer center in Washington.

With a track record of global leadership in bone marrow transplantation, HIV/AIDS prevention, immunotherapy and COVID-19 vaccines, Fred Hutch has earned a reputation as one of the world’s leading cancer, infectious disease and biomedical research centers. Fred Hutch operates eight clinical care sites that provide medical oncology, infusion, radiation, proton therapy and related services, and network affiliations with hospitals in five states. Together, our fully integrated research and clinical care teams seek to discover new cures to the world’s deadliest diseases and make life beyond cancer a reality.

At Fred Hutch we value collaboration, compassion, determination, excellence, innovation, integrity and respect. These values are grounded in and expressed through the principles of diversity, equity and inclusion. Our mission is directly tied to the humanity, dignity and inherent value of each employee, patient, community member and supporter. Our commitment to learning across our differences and similarities make us stronger. We seek employees who bring different and innovative ways of seeing the world and solving problems. Fred Hutch is in pursuit of becoming an anti-racist organization. We are committed to ensuring that all candidates hired share our commitment to diversity, anti-racism and inclusion.

Provides strong leadership to the work of the Housing and Family Assistance department and a member of the Supportive Resources leadership team. The program manager provides operational leadership of programs – the housing and family assistance department, Medicaid lodging authorizations, and the family assistance fund.

Responsibilities

• Administer Family Assistance Fund approvals and denials and program expansion to all community sites and Proton Center.
• Monitors and reports on department philanthropic fund and grant spending.
• Support to Senior Manager on lodging strategic expansion and support for housing facilities and vendors; provides recommendations based on knowledge of patient needs, volumes and Medicaid policy/allowances.
• Supervises department staff and coverage for any vacancies.
• Liaison to Fred Hutch facilities team to support/coordinate operational impact of facilities projects at housing facilities.
• Develops operational policies for housing program, specific to department operations at SLU and all community sites, and family assistance funding. Ensures department policies are followed and identifies gaps requiring policy development.
• Lead for 1-2 service line Medicaid/FAF lodging authorizations clinical teams.
• Weekly on-call rotation for after hours and weekend emergencies in South Lake Union House, Pete Gross House and any family assistance or lodging related emergencies. Liaison to security, facilities, AOC and Supportive Care colleagues and patients during emergencies.

Qualifications

Required:

• Position will require excellent communication (both oral and written) and organizational skills, with the ability to prioritize the program workload.
• 2-5 yrs. managerial experience.
• Must have strong customer service skills.
• Demonstrated skill in assessing customer needs and problem-solving abilities to meet those needs.
• High School diploma
• 5 yrs. property management or medical/lodging insurance authorization.

Preferred

• Ability to understand and explain Medicaid benefits to patients and staff.
• BA
• Two years of emergency incident response experience in healthcare or facilities related fields or FEMA ICS-100 and FEMA IS-700 course completion.

This position is patient facing and/or requires access to Fred Hutch clinical facilities. As such, full COVID-19 vaccination is required as a condition of employment, without exception. Booster doses are strongly recommended but not required. If declining a booster, completion of the COVID-19 Vaccination Status Form Questionnaire and COVID-19 Booster Declination Training is required. Because of our immunocompromised patient population, there are no medical or religious accommodations available for any employee who is patient facing and/or requires access to Fred Hutch clinical facilities. Only employees whose positions are fully remote, who are not patient facing and/or require no access to clinical facilities, may apply for medical or religious accommodations. As a condition of employment, newly hired employees must provide proof of vaccination before their first day of employment.

A statement describing your commitment and contributions toward greater diversity, equity, inclusion, and antiracism in your career or that will be made through your work at Fred Hutch is requested of all finalists.

The annual base salary range for this position is from $70,817 to $106,225 and pay offered will be based on experience and qualifications.  

Fred Hutchinson Cancer Center offers employees a comprehensive benefits package designed to enhance health, well-being, and financial security. Benefits include medical/vision, dental, flexible spending accounts, life, disability, retirement, family life support, employee assistance program, onsite health clinic, tuition reimbursement, paid vacation (12-22 days per year), paid sick leave (12-25 days per year), paid holidays (13 days per year), paid parental leave (up to 4 weeks), and partially paid sabbatical leave (up to 6 months). 

Our Commitment to Diversity

We are proud to be an Equal Employment Opportunity (EEO) and Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) Employer. We are committed to cultivating a workplace in which diverse perspectives and experiences are welcomed and respected. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability (physical or mental), marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or membership in any other legally protected class. We are an Affirmative Action employer. We encourage individuals with diverse backgrounds to apply and desire priority referrals of protected veterans. If due to a disability you need assistance/and or a reasonable accommodation during the application or recruiting process, please send a request to our Employee Services Center at [email protected] or by calling 206-667-4700.