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- Housing Specialist
- Housing Program Assistant
- Senior Program Specialist Housing Programs
- Housing Program Specialist
- Housing Finance Specialist I
- Housing Program Policy Specialist
- Housing Program Manager
- Housing Choice Voucher Program Specialist
- Housing Program Coordinator
- Housing First Housing Specialist
Housing Program Specialist I
Company | District of Columbia Housing Authority |
Address | , Washington, 20024 |
Employment type | FULL_TIME |
Salary | $26.70 - $34.84 an hour |
Expires | 2023-09-11 |
Posted at | 9 months ago |
Essential Duties and Responsibilities
- Processes new and transfers applicant/participant moves;
- Conducts interim recertifications based on tenant’s own report of changes in income, family composition, and deductible expenses;
- Authorizes voucher size changes as required based on DCHA occupancy standards and verified household composition information collected during scheduled and interim recertifications;
- Consults with tenants, landlords, and officials to resolve situations and determine applicable measures to be taken;
- Provides assistance on routine matters related to the Housing Choice Voucher Program (i.e. rent calculations and grievance procedures);
- Performs third party verifications in accordance with local regulations and United States Department of Housing and Urban Development (HUD) requirements for third party verification
- Interviews applicant and participant families as required to complete lease-ups and interim/scheduled recertifications;
- Prepares correspondence, technical and status reports, etc. as needed to keep management informed of the progress of assigned activities;
- Performs other related duties as assigned
- Process and approve/reject lease-up packages in accordance with HCVP policies and procedures;
- Acts as initial point of contact for resolution to all community, owner, or participant concerns or complaints for caseload assigned;
- Refers clients to social service agencies as needed;
- Enters and retrieves data or information from computer system;
- Processes recertification packets; examines income, family composition, and other relevant documentation to determine the extent of necessary changes, the need to obtain additional information and the continued eligibility of participant families;
- Counsels tenants as to policies and procedures relative to continued occupancy of a housing unit within the Housing Choice Voucher Program;
- Reviews landlord rental increase requests; determines impact; re-calculates rental rates and prepares necessary documentation;
- Processes HAP abatements and recommends participants for termination related to information found as part of the recertification process. Assures accuracy in amount of adjustments; ensures that affected parties are notified accordingly;
- Determines when there have been HAP overpayments to landlords and applies related retro-active rent charges;
- Processes limited range of recertifications and lease-ups for federally funded and regulated programs;
- Arranges for inspections to ensure that units comply with housing quality standards as determined necessary during the recertification, lease-up and tenant complaint processes;
Job Requirements
Education and/or Experience
Associate’s degree; and at least three (3) years experience in a customer service or administrative capacity is required. Bachelor’s degree and at least two (2) years of previous housing authority experience is preferred. Other combinations of education and/or experience which meet the minimum requirements may be substituted.
The District of Columbia Housing Authority (DCHA) conducts pre-employment screening on specified positions, which may include but is not limited to a criminal background check, drug and alcohol testing, verification of academic credentials, licenses, and certifications, and/or verification of work history.
This position has been designated by the department to require a drug and alcohol screening and background check. Finalist(s) for this position will be subject to drug and alcohol testing and will be required to consent to a pre-employment background check as a condition of employment.
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