Houseman Jobs

House Attendant

JOB SUMMARY

The House Attendant is an integral part of the operations team. Not only does the houseman offer essential support to room attendants, but the houseman also has an opportunity to directly interact with guests throughout each shift, providing exceptional guest service.

JOB DUTIES

• Watch for safety hazards and report them immediately to the manager.
• Stock all housekeeping closets with linen and housekeeping supplies.
• Report and log any lost and found items immediately when found according to hotel procedures.
• Clean and maintain the appearance of the surrounding areas of the hotel, including removing debris or trash from the sidewalk and watering potted plants.
• Maintain the cleanliness and appearance of the hotel lobby, hallways, public restrooms, and public areas of the hotel.
• Warmly interact with all guests, including in public areas and while completing guest requests.
• Maintain organization and cleanliness of housekeeping closets, guest areas, and hotel facilities.
• Maintain control of keys issued to perform assigned duties.
• Return all equipment and keys at the end of the shift.
• Teamwork: must be able to effectively communicate and work with fellow associates to complete daily tasks.
• Perform other duties as directed, developed, or assigned.
• Assist with laundry operations as needed, including loading, and unloading linen, folding, and storage.
• Work in a safe manner to prevent injury to yourself, other staff members, or our valued guests.
• Effectively work with team members to accomplish assigned tasks each day.

REQUIREMENTS

• Able to give and receive information clearly and professionally.
• Enjoy working as part of a team while embracing personal responsibility.
• The houseman will spend 90% of the shift on his or her feet.
• Maintain a sharp eye for detail while still able to multi-task.
• Lift up to 50 lbs., push or pull up to 100 lbs.
• Must be able to communicate verbally in English in a professional, courteous manner.
• Possess a desire to provide service to others and offer an exceptional, personalized experience for our guests.
• Self-motivated, able to complete tasks and duties without constant supervision.
• Flexible schedule. Houseman may be asked to work mornings, evenings, or a combination of both.