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Housekeeping Supervisor Jobs

Company

Hotel McCoy
Address , College Station, 77845, Tx
Employment type FULL_TIME
Salary $16 an hour
Expires 2023-06-24
Posted at 1 year ago
Job Description

In this role, you will lead a group of awesome housekeepers and laundry attendants. You will possess outstanding performance as a housekeeper, empathetic candor, clear communication, level-headedness, the ability to work effectively, and have full availability in addition to what we have listed below.

Description

Our Story
We are deeply committed to the idea that travel is an experience and should be open to each and all. Hotel McCoy was designed to be equally welcoming to every person, regardless of identity, travel status, or budget - a holistic hotel experience beyond just a place to sleep. It is more like a microcosm, a place to connect with one’s self, the community, and the magic of travel.

We reject the idea of target audiences, high room rates, and boredom. Instead, we designed a hotel that is equally hospitable to any person on any travel budget, so long as they are travelers at heart. True travelers are the ones who seek out culture, the people who visit a place not to leave their own footprint but to feel the heartbeat of their destination. These urban explorers want to dine with the locals, drink beer brewed in the city they visit, and take in the sites that are a bit off the traditional tourist path. Hotel McCoy travelers come from all over the world, all stages of life. Business travelers, family travelers, first-time travelers, and seasoned travels. All are welcome here!

Come join the best team in housekeeping in College Station! We work hard, play hard, support one another, and cheer each other on!

Come as you are and be a part of our work community! Plus, we are an art hotel so the rooms are pretty fun + no carpet + no cats!! :)

Your Role
In this role, you will lead a group of awesome housekeepers and laundry attendants. You will possess outstanding performance as a housekeeper, empathetic candor, clear communication, level-headedness, the ability to work effectively, and have full availability in addition to what we have listed below.

Responsibilities

  • Work with Hotel McCoy team members to develop methods and procedures to increase property cleanliness, labor efficiency, employee satisfaction and retention, and guest experience
  • Inventory and organize stock of all linen, terry, cleaning supplies and guest amenities
  • Complete all required checklists including daily and monthly forms.
  • Directly supervises and coordinates activities of housekeepers and laundry attendants
  • Continuously perform above company standard for timeliness and cleanliness
  • Report any maintenance concerns or repairs to the Facilities Manager and General Manager of the property
  • Clean guest rooms at highest standard including but not limited to: sweeps, mops, dusts, vacuums, changes linen, replaces and folds towels, wipes surfaces, stock rooms, remove trash, wipe walls, check for pest and debris under and behind the bed, look for missing items and leave room looking impeccable
  • Monitor room cleaning times and assures cleaning standards are of the utmost highest and to company standard
  • Implement policies, goals, objectives and procedures for the Housekeeping and Laundry Operations
  • Provide assistance to maintenance staff and other staff members as needed
  • Communicate with the General Manager to reorder when inventory drops to a specified level
  • Assist with overseeing Housekeeping/ Laundry Operations
  • Oversee that public areas including but not limited to: gym, laundry, parking lot, breezeways and lobby
  • Direct and supervise employees engaged in cleaning, refreshing, or in performing services for guests
  • Assist with supervision and coordination of the activities of housekeepers in the Housekeeping Department
  • Act as an exemplary housekeeper, laundry attendant and houseperson
  • Check all departures for the day to ensure that room items have not been taken from property. Report any missing items to the management team.
  • Plan and prepare work schedules with assistance from the General Manager
  • Assist in the training and coaching of personnel in housekeeping
  • Report lost, stolen, or damaged items to the General Manager and maintain lost and found item protocol
  • Use the hotel PMS system to view room status, assign rooms to housekeepers and print off assignment boards.
  • Keep housekeeping storage room and laundry room in a neat and organized fashion
  • Inspect every vacant and newly cleaned room, every day, ensuring that they are perfect for guest arrival.
  • Enforce all local safety, health, and security rules
  • Instruct staff on how to handle difficult and complicated situations
  • The company reserves the right to add or change duties at any time
  • Assign housekeeping employees to specific duties


Rockstar Housekeeping Supervisor Candidates should have:

  • Availability to work weekends and holidays
  • Education: High School Diploma or equivalent
  • 1 year of supervisory experience preferred
  • 1 year of housekeeping experience required
  • 2 years preferred
  • 2 years preferred
  • Experience:
  • 1 year of hospitality experience required


Skills

  • Attention to detail
  • Professional work ethics and relationships
  • Clear and respectful communication skills
  • Management of personnel resources
  • Effective instructional methods
  • Complex problem solving
  • Critical thinking
  • Time management and labor skills
  • Service orientation
  • Judgment and decision making


Additional Details

  • This job description is subject to change, the company reserves the right to revise as needed.
  • At Hotel McCoy, we believe in building and fostering a diverse and inclusive workplace environment. We are proud to be an equal opportunity employer where all applicants are considered for employment without attention to color, religion, sexual orientation, gender identity, national origin, veteran or disability status.


Salary

$16 - $16 per hour