House Manager Jobs

Salary Range: $13.65 - $17.28 hourly

Job Summary

The House Manager is responsible for overseeing performance arrangements for every event held at UCCC. Responsibilities include supervising front-of-house volunteer staff, overseeing audience safety and comfort, administering general building services during an event. Acts as liaison between tenant and UCCC in a non-technical capacity.

Experience, Knowledge, Skills

• English/Spanish bilingual skills helpful.
• Prior customer service experience.
• Desire to work in Performing Arts environment in a service capacity.

Essential Functions

• Notify recreation staff when event has concluded and secure and lock front of house.
• Responsibilities include supervising front-of-house volunteer staff, overseeing audience safety and comfort, administering general building services during an event.
• Work with ticket office and stage manager to ensure event begins on time and to tenant's satisfaction.
• Oversee performance arrangements for events held at the UCCC.
• Act as liaison between tenant and UCCC in a non-technical capacity.
• Conduct pre-show meetings with volunteer staff to assign responsibilities and place equipment and programs.
• Ensure follow-through on all details for event. Verify the UCCC is correctly set and prepared to tenant's use.

Work Environment And Physical Requirements

• Variable hours may be required to work days, evenings, weekends, and holidays.
• Vision enough to interpret computer screens and documents to assist the public and complete work assignments; specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus;
• Operate standard office equipment requiring continuous or repetitive hand/arm movements;
• Ability to remain in a standing (walking) position for extended periods of time;
• Ability to lift and move 25 pounds;
• Communication skills enough to hear and convey information to/from the public via telephone and in person;
• Manual dexterity enough to accurately input, retrieve and verify work assignments; employee is regularly required to use hands to finger, handle, or feel and reach with hands and arms.
• Employee may have frequent contact with the public--in person, via email/telephone, sometimes facing adverse or confrontational situations with internal/external customers.
• Ability to climb ladders and stairs, stoop, kneel, crouch, and crawl;

Conditions of Employment: Candidates must successfully complete all pre-employment screenings and employment eligibility verification. Pre-employment screenings include a drug test, a background and national sex offender search, a motor vehicle record search, and for some positions, a physical demands evaluation. For more information about City policies and practices during the recruitment process, including but not limited to EOE, Reasonable Accommodation, and pre-employment screenings, please visit our career page HERE.