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Hotel Assistant Executive Housekeeper
Company | Indus Hospitality Group |
Address | Victor, NY, United States |
Employment type | FULL_TIME |
Salary | |
Category | Hospitality |
Expires | 2023-09-19 |
Posted at | 8 months ago |
Victor, NY (http://maps.google.com/maps?q=575+Fishers+Station+Dr+Victor+NY+14564)
- Ensure guestroom status is updated in the Property Management System.
- Assist in ensuring food sanitation and proper food handling standards are being followed (if applicable).
- Perform housekeeper duties as needed or assigned.
- Assist in performing a variety of administrative tasks including maintaining an accurate inventory of supplies, processing department payroll and handling any accounting and purchasing functions.
- Assist is checking all fixtures, equipment and room conditions (television, radio, lights, heating/cooling, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report any deficiencies.
- Ensure all housekeeping storage closets have proper supply levels, organization and cleanliness.
- Ensure all Lost and Found articles are logged and stored properly.
- Assist in ensuring food quality and service standards are being maintained as required (if applicable).
- Assist in ensuring effective departmental communication through logs, daily stand up meetings and monthly department meetings.
- Conduct opening procedures and distribute work assignments.
- Ensure hallways are kept clear of trash, soiled linen, cribs, rollaways and other guest service equipment.
- Assist in maintaining the cleanliness of the Housekeeping department and surrounding areas.
- Ensure all public areas are inspected and meet the hotel’s cleanliness standards.
- Ensure that all assigned guestrooms are inspected and that each room meets the hotel's cleanliness standards and that there is efficient stock and positioning of all guestroom amenities and supplies.
- Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance
- Contribute to building a positive team spirit; Ask for and offer help when needed.
- Apply feedback to improve performance; Monitor own work to ensure quality. Strive to continuously build knowledge and skills.
- Observe safety and security procedures; Report potentially unsafe conditions; Use equipment and materials properly.
- Able to deal with frequent change, delays, or unexpected events; Manage competing demands.
- Treat people with respect; Approach others in a tactful manner; Follow through on commitments; Work with integrity and ethics; Uphold organizational values.
- Able to work alone or with others.
- Able to read and interpret written information.
- Focus on solving conflict, not blaming; Maintain confidentiality; Listen to others without interrupting and get clarification; Keep emotions under control; React well under pressure
- Follow instructions, respond to management direction; Take responsibility for own actions; Meet or exceed productivity standards.
- Be at work/meetings consistently and on time. Complete tasks correctly and on time or notify appropriate person with an alternate plan
- Identify and resolve problems in a timely manner; Develop alternative solutions; Use reason even when dealing with emotional topics
- Speak clearly and persuasively in positive or negative situations; get clarification; Respond well to questions; Participate in meetings.
- Display a willingness to make decisions; Understand business implications of decisions; Include appropriate people in decision-making process; Demonstrate persistence and overcome obstacles.
- Follow policies and procedures; Use time efficiently. Conserve organizational resources; Generate suggestions for improving work. Demonstrate accuracy, thoroughness and attention to detail. Delegate work assignments.
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- Ascend, descend, work at heights, traverse
- Determine, identify, recognize, perceive, estimate, judge, compare, observe, assess
- Communicate, converse, discern, convey, discuss
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