Host/Hostess - The Kitchen (Part-Time)

Hard Rock Hotel is equal parts family-friendly fun and rock god heaven with a huge variety of amenities for kids and adults alike with music as the key differentiator. From the sweeping California mission-style facades to the palm-lined swimming oasis where guests are immersed in both sound and water, Hard Rock Hotel is simply the coolest hotel on the planet.

• Ensures removal of unnecessary place settings at occupied tables
• Assists guests with seating, and presents menu
• Maintains guest records to; record arrival, cover count, seat assignment, turnover, availability
• Other duties as assigned
• Monitors dining room activity, assists Servers and Assistants as needed to ensure performance to standard
• Notifies server of guest seating, and communicates any special needs or requests
• Greets guests in a polite professional manner
• Inspects dining room appearance constantly, assigns correction of deficiencies to appropriate team member
• Supervises restaurant activities in absence of Manager
• Determines guest needs, verifies table availability, assigns appropriate table for seating
• Inspects menus to ensure cleanliness and acceptability
• Guides guests to appropriate table
• Assigns work stations and pre-meal side work, inspects dining room and service areas to ensure completion of all tasks prior to start of meal period
• Assigns post meal side work, inspects dining room and service areas to ensure completion of all tasks
• Maintains guest history files and uses information to enhance repeat guests experience
• Controls Reservation Book, accepts reservations and enters them accurately into the record

• Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
• Executes emergency procedures in accordance with hotel standards
• Remains current with hotel information and changes
• Complies with hotel uniform and grooming standards
• Complies with hotel standards, policies and rules
• Is polite, friendly, and helpful to guests, management and fellow team members
• Complies with required safety regulations and procedures
• Recycles whenever possible
• Maintains cleanliness and excellent condition of equipment and work area
• Promotes and applies teamwork skills at all times
• Attends appropriate hotel meetings and training sessions