Host/Hostess, Full-Time Jobs

Pacifica Hotels is looking for a full-time Host/Hostess to join our Jamaica Bay Inn team. We are looking for an energetic and cheerful Host/Hostess to greet and acknowledge all arriving guests and escort guests to their tables. The Host/Hostess will also be responsible for taking reservations and maintaining reservation book.

Core functions of the position, but are not limited to the following:

• Maintain a friendly, cheerful and courteous demeanor at all times, while providing personalized service to guests
• Maintain complete knowledge of all menu items, specials, liquor/beer/non-alcoholic selections available in the restaurant.
• Utilize Proper Protective Equipment (PPE) as required and in accordance with property specific guidelines
• Answer restaurant telephone courteously and efficiently as specified in department standards.
• Report any missing/found articles or equipment/property damage to the Housekeeping Department.
• Perform other duties as assigned, requested or deemed necessary by Management.
• Maintain good guest relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses.
• Oversee all aspects of restaurant during absence of Restaurant Manager and/or Supervisor
• Extend courteous departures as guests leave the restaurant.
• Communicate effectively with guests and fellow team members.
• Inspect tables and stations ensuring that all set ups meet the department Check throughout meal period. Relay deficiencies to respective team members and follow up on corrections.
• Provide assistance to other team members and departments to contribute to the best overall performance of the department, restaurant and Hotel.
• Assist in monitoring the guests’ needs and all phases of the restaurant experience
• Ensure tables are cleaned and reset according to standards.
• Take, record and confirm restaurant reservations/cancellation as specified in departmental standards.
• Assist in preparing the restaurant for service and maintaining the cleanliness of the dining room at all times
• Cheerfully and courteously greet and escort guests to tables and assist in seating at tables; present menus and extend congenialities ensuring restaurant’s standards of service at all times
• Adhere to Pacifica’s Pure Stay guidelines to ensure the health, safety and comfort of our team members and guests.

Health Benefits & More
Medical, Dental and Vision Insurance, 401k, Vacation and Sick Leave are offered with this position. We also encourage quarterly team building and giving back to the communities in which we work through regular volunteering, and select charity promotions throughout the year.

Salary Range: $16.90/hour

Skills

Preferred

Required

Preferred