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Host - Maggiano's Jobs

Company

Maggiano's Little Italy
Address , Vernon Hills, 60061, Il
Employment type PART_TIME
Salary $20 an hour
Expires 2023-07-15
Posted at 11 months ago
Job Description

IMMEDIATELY HIRING

Hosts

Full & Part Time Opportunities

Our Teammates Enjoy:

✦Great Pay

✦Overtime eligibility for full-time work over 40 hours/week

✦Paid Sick Leave benefits avaliable in applicable states

✦Benefits package with health, dental and life - View our full benefits page at maggianosjobs.com/benefits.html

✦FREE Education assistance

✦Scratch kitchen

✦Authentic family recipes

✦Lots of other perks and discounts


Job summary:

Responsible for initial greeting and seating of guests, answering phones, taking messages and reservations, maintaining an accurate wait when necessary and bidding goodbye to all guests.

Essential functions:

Must be willing and able to:

  • Maintain an accurate head count of guests seated in each station
  • Move tables as needed for larger or smaller parties
  • Fill out completely all sections of a telephone message pad and pass on to the appropriate person within 10 minutes of the call
  • Sell and accurately account for gift certificate sales
  • Take all reservation calls and record necessary information
  • Ensure that host desk and waiting area are kept clean and organized throughout the shift
  • Check washrooms and coordinate with bus staff cleaning requirements
  • Relate to guests pleasantly and with good humor
  • Confirm applicable reservations according to standing operating procedure
  • Seat the restaurant evenly and in an orderly manner so that the dining room looks well filled at all times and so that all servers have a fair share of the guests
  • Communicate effectively with guests
  • Determine proper amount of reservations to be accepted for each shift according to standing operating procedure

Must be willing and able to meet individual restaurant requirements in the following when that restaurant is on a wait:

  • Accurately fill out and maintain host/hostess control sheet
  • Anticipate needs of scheduled special parties
  • Accurately quote wait time within 5 minutes
  • Communicate seating needs to service, bus and other host staff
  • Efficiently assign tables appropriate for parties being seated
  • Cordially inform the guest about where to wait and how wait system works

Everyone knows and loves Maggiano's - the food, the atmosphere and the family culture all make it
a perfect place to dine AND a perfect place to work! Our dedication to providing the ultimate in guest service, extraordinary food and memorable experiences is why we were named America’s Favorite Casual Dining Chain


Requirements

Qualification standards:

Must provide a minimum of 1-year full service restaurant experience or the equivalent. Must have accurate mathematic skills.

  • Restaurant layout including table numbers and station numbers
  • Menu and specials

Must be willing and able to:

  • Work amidst noise in confined crowded space
  • Work nights, weekends and holidays
  • Stand for long periods of time while on duty
  • Move chairs, transport high chairs and/or booster seats to tables when necessary
  • Move safely throughout all areas of the restaurant
  • Meet personal schedule requirements punctually
  • Be warm, sincere, outgoing in personality

Maggiano's Little Italy® truly is a very special group of restaurants. Technically, we're a "chain," but in principle, we're more like an extended family. Each restaurant is similar in menu and philosophy but is built to reflect the history of its host city. Inside, high-energy, full-service dining rooms reminiscent of pre-war Little Italy, elegant banquet facilities and customer-friendly carryout leave no doubt you're visiting an authentic Maggiano's Little Italy® restaurant. equal opportunity employer