Health Program Specialist Jobs

Join the Covered California team!

Apply to become the next Consumer Relations and Resolution (CR&R) Health Program Specialist I, in our Special Project Unit! Become a member of our CR&R Branch to help resolve high-profile, complex, and urgent appeals and escalations related to eligibility and enrollment.

How Will I Make an Impact?

As the CR&R Specialist, you will be assisting the Appeals Analysts with their most complex and sensitive appeals and escalations cases, researching and working with California Healthcare Eligibility, Enrollment, and Retention System (CalHEERS) partners to resolve defects, and creating and delivering targeted training material for the branch. In this role, you will be developing reports relative to hearings, appeals, & escalations and will be expected to utilize Microsoft Excel to analyze data and create visual reports. As part of the CR&R Branch, you will have the opportunity to work directly with senior staff and high-level management to provide your input and recommendations on system and procedural improvements which help keep our program moving forward in a positive direction. This role also allows you to build upon your reporting, project management, and training skills, by creating various data-driven reports for management and developing and presenting training for the analysts. Don’t miss out on this opportunity to become the next critical member of our organization!

Application Deadline: 08/07/2023@ 11:59 pm PST

Required Documents: Application, Resume, and Statement of Qualifications (SOQ)

What Qualifications Should I Have?

1. Experience as a lead on projects or in project management
2. Experience in interpreting regulations and performing quality reviews or monitoring staff work for compliance
3. Experience analyzing, evaluating and reporting on data utilizing Microsoft products, specifically Excel and PowerPoint
4. Experience in the development of training materials and procedure manuals

Minimum Qualifications for Health Program Specialist I:

· HPS I – https://www.calhr.ca.gov/state-hr-professionals/pages/8337.aspx

Employee Benefits:

Covered California provides incredible benefits for our employees, including healthcare, retirement and savings, work-life services, leave benefits, and work-life balance. To learn more, visit https://hbex.coveredca.com/careers/benefits/

Note:

·To apply to this position, review this advertisement and complete your application via CalCareers at: https://www.calcareers.ca.gov/CalHrPublic/Jobs/JobPosting.aspx?JobControlId=381477

·Please send any questions regarding the application process and/or position to [email protected]

· New to state civil service employees are typically hired at the minimum of the salary range