Health Information Associate Jobs

Job Summary

Under general supervision, performs varied Health Information Management clerical and related administrative functions. Assists physicians and other care providers in the completion of medical record documentation. Provides answers and guidance to patients, hospital staff, law firms, insurance companies, etc. regarding requests for health information and appropriate access to medical records. Maintains patient confidentiality and security of restricted patient information. Utilizes the electronic health record to perform most job functions.

Minimum Qualifications

• Minimum Years of Experience: None
• Required Certifications/Licensure: None
• Substitutable Education & Experience: None
• Required Training: Demonstrated computer skills and performs accurate data entry;
• Minimum Education: High School Diploma or Equivalent.

Essential Functions

• Pick up charts from all appropriate units and departments.
• Scan patient records into document imaging system. Conduct review activities to ensure high quality scanning and re-scanning documents when required.
• Electronically index scanned information and process batch scanning to the appropriate categories in each patient’s account.
• Professionally answer incoming calls and respond to questions regarding health information and appropriate access to medical records.

Duties & Responsibilities

• Pull archived medical records for internal and external audits.
• Assist with the training of students and new employees.
• Appropriately process paper-based records for archiving.
• Assist with special projects and other duties, as requested/required.
• Participate in quality improvement initiatives, when requested.
• Assist physicians and other care providers, as needed, with “how to” questions and inquiries as it relates to the EHR system.
• Performs all other duties as assigned.