Health Information Associate Ii (Friday, Saturday And Monday; 1:00Pm -9:30Pm)

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Evening - 08 Hour (United States of America)

This is a Stanford Health Care job.
A Brief Overview
Under the direction of a HIMS Team Lead or Supervisor, this clerical position serves on a service team in one of the following HIMS sections: Document Imaging, Retrieval Services, and Transcription Support. As a clerical employee, provides health information management services to HIMS customers by combining medical records' operations, computer, and customer service skills.
Locations
Stanford Health Care
What you will do

• As requested, trains new employees on procedures and policies. Retrains staff as appropriate.
• Uses office equipment according to operating procedures and does preventive maintenance as scheduled / requested.
• In compliance with Department policies, notifies supervisor of planned and unplanned absences. Maintains time and attendance patterns within department standards.
• Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patients rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.
• Provides transcription support : Importing , Dictation management, Distribution. Imports transcribed documents. Uploads documents to the CIS. Prints transcribed documents. Performs minor document corrections. Updates CDMS. Prepares letters and envelops. Distributes documents throughout the hospital and clinics.
• Performs image scanning duties. Receives or picks-up documentation for image scanning, sorts loose sheets, prepares documents for scanning. Indexes document to Medical Records and Account numbers. Prepares and boxes completed documents for warehousing. Performs scanner maintenance as required. Resolves issues with problem documents.
• Participates in HIMS disaster Team and Disaster Drills as requested by the disaster coordinator.
• Maintains work area in a neat and orderly fashion. Leaves work area picked-up before leaving for breaks, lunch, and the end of the day.
• Must perform all duties and responsibilities in accordance with the Service Standards of the Hospital(s).
• Retrieves records as requested. Identifies last chart location. Retrieves in file room. Prints documents for appropriate account numbers in Document Imaging System. Requests charts from off-site (Deliverex). Requests charts back from other locations (Clinics, LPCH, etc.). Delivers (sends) charts to clinic. Ensures charts returned at day's end.

Education Qualifications

• High School Diploma or GED equivalent

Experience Qualifications

• None required

Required Knowledge, Skills and Abilities

• Ability to work independently and prioritize duties during time of stress
• Knowledge of the mission of health information management team
• Ability to demonstrate customer service skills in interactions with all patients, families and staff, including high volume and stressful situations
• Ability to work effectively as a team player
• Skill: able to operate an electronic typing keyboard
• Ability to speak, read, write, and understand English effectively at a level appropriate for the job
• Ability to maintain confidentiality of sensitive material
• Knowledge of the flow of health information
• Ability to solve simple problems and troubleshoot computer issues
• Ability to complete required individual production reports on work completed
• Ability to maintain assigned computer equipment
• Knowledge of computer systems and software used in functional area

Licenses and Certifications

• None

These principles apply to ALL employees:
SHC Commitment to Providing an Exceptional Patient & Family Experience
Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.
You will do this by executing against our three experience pillars, from the patient and family’s perspective:

• Know Me: Anticipate my needs and status to deliver effective care
• Coordinate for Me: Own the complexity of my care through coordination
• Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

Base Pay Scale: Generally starting at $27.91 - $31.31 per hour

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.