New! Clinic Receptionist 0.5 (20 Hours Per Week) Monday Wednesday Friday 1195

Job Summary

The Receptionist receives patients and visitors to the clinic. The receptionist is responsible for maintaining patient flow, scheduling appointments, forwarding phone calls appropriately, handling messages, filing/pulling charts, registering patients, and collecting time of service copays.

Shift: Monday and Wednesday 8:00AM-5:00PM Friday 8:00AM-12:00PM

Essential Functions

• Performs other responsibilities as requested by Senior Director of PHO Clinics, Clinic Reception Supervisor, and/or Senior Administrative Team.
• Schedules appointments for primary customer group.
• Maintain patient and organizational confidentiality.
• Supports and abides by all PHO departmental and safety policies and procedures.
• Obtains and releases medical records/forms as requested.
• Retrieve and photocopy medical records as requested.
• Create new patient charts.
• Regular and reliable attendance is expected.
• Assists with reconciliation of fee tickets.
• Receives patients and visitors to the clinic.
• Demonstrates Guiding Behavior Expectations in all interactions with all parties.
• Monitors incoming phone lines, routes calls and takes messages appropriately.
• Demonstrates proficiency in filing all documentation, reports, and correspondence in medical records.
• Collects payments at time of service.
• Provides competent patient care to the above-indicated patient populations.
• Registers, verifies, and updates patient demographics in computer/records.
• Pulls and prepares patients records for appointments, prints encounter forms.
• Acts in a professional manner reflecting the mission, philosophy and values of Mitchell County Regional Health Center and Mercy Health Network.

Additional Functions

• Assists in CQI activities and process improvements.
• Attends departmental/PHO inservices and meetings as required or requested.
• Receptionist is required to maintain all medical records between all sites.

Position Qualifications

• Experience:
• Ability to work with people in a courteous manner
• Detail oriented, ability to multi task and able to organize work with frequent interruptions.
• Special Skills & Aptitudes:
• Six months of office experience, preferably in ambulatory setting such as a medical office.
• High school diploma or equivalent is required. Knowledge of medical terminology required or the completion of a medical terminology course in the first year of employment.
• The ability to maintain a high degree of confidentiality.
• Typing/Computer experience is preferred.
• Education:
• The ability to deal effectively with a wide variety of people is required.

Post offer drug screen is required. MCRHC is an equal opportunity employer.