Guest Service Safety Ambassador

encounter when entering the venue. This person is responsible for stopping each and
every person to ensure that they are going in the correct direction or have the
appropriate credentials to enter. In some cases, this position requires obtaining a
signature on a wavier before a participant can enter the venue. This person must be
able to communicate effectively and be able to provide facility and event specific
details, including track times, gate fees, general facility, and general area directional
knowledge.

• Racer Gate: This guard is responsible for ensuring the safety of our ticket officials who

are selling out of our credential booths and will assist in separating traffic to keep the
lines moving. There will be times, this individual will assist in having patrons sign
waivers, bag check, and with ingress/egress traffic flow. This person will take direction
from the Gate Operations Manager and will also communicate with the main gate and
north drop officials. This person must be able to communicate effectively and be able to
provide facility and event specific details, including track times, gate fees, general
facility, and general area directional knowledge.

• North Drop: When the main gate entrance is not being utilized, traffic will be sent to this

location. This official will separate traffic and send to a specific location as instructed.
There will be times, this official will need to check for credentials before the racer or
spectator may enter the facility. This position will also assist directing traffic during
ingress or egress. This person must be able to communicate effectively and be able to
provide facility and event specific details, including track times, gate fees, general
facility, and general area directional knowledge.

• Crossover Gate: The cross over is the entrance leading into the infield of the oval/road

course tracks, which is located off the main drive between the main entrance gate and
the racer gate. This position directs ingress/egress traffic in a safe manner. On
occasion, this position will assist in separating the advance ticket sales from the gate
sales leading to the racer gate. This person must be able to communicate effectively
and be able to provide facility and event specific details, including track times, gate fees,
general facility, and general area directional knowledge.

• Spectator Gate: This position has similar responsibilities as the racer gate. This guard is

responsible for ensuring the safety of our ticket officials who are selling out of our
credential booths and will assist in separating traffic to keep the lines moving. There
will be times, this individual will assist in having patrons sign waivers, bag check, and
with ingress/egress traffic flow. This person will take direction from the Gate
Operations Manager and will also on occasion communicate with the main gate and/or
north drop officials. This person must be able to communicate effectively and be able to
provide facility and event specific details, including track times, gate fees, general
facility, and general area directional knowledge.

• Spectator Parking: This job consists of directing ingress/egress traffic and parking cars

into specific locations. There are premium, general, and ADA parking areas based upon
the credentials the individual may have. This person must be able to communicate
effectively and be able to provide facility and event specific details, including track
times, gate fees, general facility, and general area directional knowledge.

• Drag Strip Starting Line: The starting line area is a restricted area where only individuals

and pit vehicles with the appropriate credentials are permitted to enter. This person
will be responsible for maintaining order and keeping the area safe for the racers. This
person will take direction from either the Race Director or the Track Manager. When
there is an incident on the dragstrip, this position will assist in crowd control. No one
other than the safety officials, the race director and/or WWTR officials are permitted on
the racing surface. This person will ask in a polite and stern manner that no photos and
or videos are taken out of respect of the privacy of the individual. This person must be
able to communicate effectively and be able to provide facility and event specific
details, including track times, gate fees, general facility, and general area directional
knowledge.

• Drag Strip Staging Lanes: This position needs to keep the staging lanes clear of

pedestrians at all times. Only individuals and pit vehicles with the appropriate
credentials are permitted to enter. There is a cross walk area, for pedestrians to cross
over from the spectator side to the racer side of the facility. The official will see to it
that the pedestrians can cross in a safe manner. And needs to be always vigilant for the
safety of our spectators and or racers. This person will take direction from the race
director and/or drag strip manager and will assist the drag strip employees with
whatever they need. When there is an incident in the staging lane area, this position will
assist in crowd control. No one other than the safety officials, the race director and/or
WWTR officials are to be near the incident. This person will ask in a polite and stern
manner that no photos and or videos are taken out of respect of the privacy of the
individual. This person must be able to communicate effectively and be able to provide
facility and event specific details, including track times, gate fees, general facility, and
general area directional knowledge.

• Midnight Madness Drift Pit: The drift pit is a restricted area. Only racers and passengers

with the appropriate credentials are permitted in the drift pit area. This position is
responsible for checking that these appropriate credentials have been obtained and are
visible. When there is an incident in the drift pit area, this position will assist in crowd
control. No one other than the safety officials, the race director and/or WWTR officials
are permitted in the drift pit area. This person will ask in a polite and stern manner that
no photos and or videos are taken out of respect of the privacy of the individual. The
entrance of the drift pit is also near the entrance to the fenced in area that leads to the
midway/concession and viewing areas. There is a considerable amount of foot traffic at
this location. The drift pit official needs to be vigilant at all times for the safety of our

spectators and or racers. This person must be able to communicate effectively and be
able to provide facility and event specific details, including track times, gate fees,
general facility, and general area directional knowledge.

• Roamer: This position roams the entire facility, which includes checking and maintaining

order in the grandstands, midway, concession areas, the Pavilion (bar), racer pits,
hospitality areas, which includes the suites, and the drag and oval tower roof tops. The
roamer will also be responsible for securing and checking on all of the buildings and roof
tops on property. This position will check on and assist all of the other security positions
mentioned. When there is an incident in the drift pit area, the drag strip and/or the
oval/road course, this position will assist in crowd control. No one other than the safety
officials, the race director and/or WWTR officials are permitted. This person will ask in a
polite and stern manner that no photos and or videos are taken out of respect of the
privacy of the individual. This person must be able to communicate effectively and be
able to provide facility and event specific details, including track times, gate fees,
general facility, and general area directional knowledge.

Applicants can list their desired preference, but if hired may be asked to assist in a variety of
positions based on the facility’s needs to successfully host the event.

World Wide Technology Raceway wants to provide the safest and most enjoyable environment
for our racers and the attending fans. We are an equal opportunity employer, and all qualified
applicants will receive consideration for employment without regard to race, color, religion,
sex, national origin, disability status, protected veteran status, or any other characteristic
protected by law.