Unfortunately, this job posting is expired.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Related keywords
- Specialty Guest Experience
- Guest Experience Team Member
- Customer Experience Team Member
- Guest Relations Team Member
- Guest Engagement Team Member
- Team Member Experience Coordinator
- Guest Service Team Member
- Guest Services Team Member
- Guest Empowerment Team Member
- Temporary Guest Relations Team Member
Some similar recruitments
Director - Customer Experience & Member Engagement
Recruited by GEHA 8 months ago
Address , Lee's Summit, Mo
$134,946 - $189,054 a year
Regional Team Member (Employee) Relations Specialist
Recruited by Hackensack Meridian Health 8 months ago
Address , Edison, 08837, Nj
Guest Experience Manager Jobs
Recruited by Four Seasons 8 months ago
Address , Nashville, 37201, Tn
Guest Experience Representative: Casual Worker
Recruited by Holden Forests & Gardens 9 months ago
Address Cleveland, OH, United States
Guest Experience Lead | Easton Town Center
Recruited by lululemon 9 months ago
Address Columbus, OH, United States
Sr. Director, Rooms & Guest Experience - Yacht/Jet
Recruited by Four Seasons 1 year ago
Address , Miami, Fl
Customer Relations Representative - State Farm Agent Team Member
Recruited by State Farm Agent 1 year ago
Address Bay Village, OH, United States
Guest Experience - Usher
Recruited by Miami Marlins 1 year ago
Address , Miami, 33125, Fl
Assistant Manager, Guest Experience
Recruited by Lululemon 1 year ago
Address , Nashville, 37215, Tn
$21.88 - $35.53 an hour
Guest Experience Team Member
Company | Sports Force Parks |
Address | Sandusky, OH, United States |
Employment type | PART_TIME |
Salary | |
Category | Spectator Sports |
Expires | 2023-09-18 |
Posted at | 8 months ago |
As a successful Guest Experience Team member, you will support all operations for events including Baseball/Softball/Soccer/Lacrosse tournaments at a Sports Force Parks. This individual is responsible for providing exceptional customer service and hospitality to all guests throughout the park. This individual understands that they have the ability to impact the guest experience including support to other team members with enforcement of park rules and regulations, maintaining order, and ensuring safety to all park guests.
- Customer engagement at Ticket Area, Front Gate, Retail Shop, Attractions, Ticket Sales and/or Customer Relations Management (CRM) engagement, Food and Beverage locations (counter service and/or food preparation, cooking)
- Greet, process customers' orders at a point-of sale, quickly, efficiently and friendly
- Recognizes valid admission tickets, passes, or other appropriate admission credentials and allows entry to authorized individuals.
- Provide exceptional customer service to customers on-site throughout the duration of the tournament/event and offer support during other programing events at the park.
- Assist in evacuation of the ballpark, in the event of an emergency, while maintaining professional and calm demeanor
- Assist customers in assigned areas to meet their needs and offer recommendations based on the programs and selections offered
- Sell in a custom tournament apparel business including operating heat presses
- Support the operations of the business including Park opening and closing procedures, cash controls and all other functions in operating a customer service based environment
- Enforces park rules and regulations in assigned area of responsibility. Assists other staff in enforcing general rules and regulations, maintaining order, ensuring safety, and providing quality customer service to the stadium tenants, employees, and guests.
- Receive and quickly act upon requests or complaints from guests; refer serious concerns to supervisors. Accompany guests into the front office for a warm transition to receiving assistance.
- Maintain an extensive knowledge of the park, and provide quality directions to guests regarding seating, concessions, and essential areas within the park.
- Ability to stand for long periods of time, including walking long distances throughout the park during assigned shift.
- Must be able to work well in a fast-paced environment in large, crowded areas of outdoor park.
- Routinely exposed to extreme hot/cold weather conditions
- Ability to work independently and as a team member
- Willingness to work long hours and weekends seasonally as the business requires
- Ability to handle multiple tasks simultaneously in fast-paced environment.
- Cash handling or check out experience is preferred but not required
- Ability to provide exceptional customer service skills; ability to adhere to Company's Service Standards
- Ability to operate personal computer, including ability to effectively use scanning equipment
- May be asked to routinely lift items of weight up to 30 lbs. to accomplish job duties.
-
Systems Analyst - Excel, Xml, Sql, Scripting
By CyberCoders At Salt Lake City, UT, United States 7 months ago
-
(Senior) Finance & Shared Services Manager
By Catholics For Choice At Washington, DC, United States 7 months ago
-
Paralegal - Probate Administration
By CyberCoders At Miami, FL, United States 7 months ago
-
Account Executive - Automotive Software
By ECW Search At United States 7 months ago
-
Construction Project Coordinator Jobs
By CyberCoders At River Falls, WI, United States 7 months ago