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Group Manager, Marketing Operations
Company | Grammarly |
Address | Minnesota, United States |
Employment type | FULL_TIME |
Salary | |
Category | Technology, Information and Internet |
Expires | 2023-06-09 |
Posted at | 11 months ago |
Grammarly is excited to offer a remote-first hybrid working model. Team members work primarily remotely in the United States, Canada, Ukraine, Germany, Poland, or Portugal. Certain roles have specific location requirements to facilitate collaboration at a particular Grammarly hub.
- Improve how Grammarly helps organizations and individuals realize the value of our product through lifecycle marketing and demand generation.
- Efficiently enable communication across channels and across LOBs from disparate databases, all while complying with Grammarly's User Trust promise.
- Ensure that marketing and sales are working in lockstep and that systems and processes are aligned to ultimately increase MQL > SQL > revenue conversion.
- Lead marketing operations in a marketplace business, weighing the needs of various lines of business to ensure operational excellence.
- Facilitate tight alignment of database management, segmentation strategies, and marketing automation and associated messaging across multiple lines of business (Grammarly Business, Grammarly for Education, Grammarly for Developers and Grammarly’s consumer line of business).
- Own the marketing tech stack and manage any associated migrations.
- Develop and grow a talented team, assessing and filling any skill gaps needed to execute against marketing operations strategy.
- Embodies our EAGER values—is ethical, adaptable, gritty, empathetic, and remarkable.
- Searches for reasons and causes behind data and has the ability to synthesize quantitative and qualitative data, make data-driven decisions, and use (often incomplete) data to identify gaps and opportunities.
- Can successfully coordinate and direct multiple stakeholders, details, and timelines toward a specific goal while managing complex projects with moving pieces and timelines.
- Understands marketing fundamentals and best practices, including demand generation, lifecycle marketing, paid acquisition, growth, and associated analytics.
- Is able to collaborate in person 4 weeks per quarter, traveling if necessary to the hub where the team is based.
- Is hyper-focused on results and uses this lens every day to assess performance, provide guidance to their team, and make decisions.
- Has advanced data analysis skills and proven experience analyzing and pulling meaningful insights from both quantitative and qualitative data. Has an understanding of key performance metrics for both B2B and B2C marketing teams.
- Has experience leading marketing operations for both B2C and B2B marketing teams. B2C experience is required.
- Can develop a structured, strategic pipeline for innovation in performance and in relation to other teams’ goals and projects, and can allocate resources (bandwidth and budget) accordingly.
- Has the ability to recruit new talent and evolve the department by motivating team members, managing performance, and matching individuals to roles that play to their talents.
- Can establish and foster mutual feelings of support inside and outside of the Marketing Operations team.
- Has expertise working with marketing automation and customer engagement platforms at scale, including leveraging data pipelines to drive scale, velocity, data accessibility, and experimentation.
- Professional growth: We believe that autonomy and trust are key to empowering our team members to do their best, most innovative work in a way that aligns with their interests, talents, and well-being. We support professional development and advancement with training, coaching, and regular feedback.
- A connected team: Grammarly builds a product that helps people connect, and we apply this mindset to our own team. Our remote-first hybrid model enables a highly collaborative culture supported by our EAGER (ethical, adaptable, gritty, empathetic, and remarkable) values. We work to foster belonging among team members in a variety of ways. This includes our employee resource groups, Grammarly Circles, which promote connection among those with shared identities, such as BIPOC and LGBTQIA+ team members, women, and parents. We also celebrate our colleagues and accomplishments with global, local, and team-specific programs.
- Paid parental leave
- Home office stipends
- Admission discounts
- Wellness stipends
- Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
- Twenty days of paid time off per year, eleven days of paid holidays per year, and unlimited sick days
- Disability and life insurance options
- Caregiver and pet care stipends
- 401(k) and RRSP matching
- Learning and development opportunities
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