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Grocery Night Lead- Darboy
Company | Festival Foods |
Address | Appleton, WI, United States |
Employment type | FULL_TIME |
Salary | |
Category | Retail Groceries |
Expires | 2023-09-07 |
Posted at | 9 months ago |
Job Title Grocery Night Lead
- Addresses guest concerns and resolves issues when a guest is not satisfied with the service or product received
- Assists in the onboarding and training of new associates
- Other duties as assigned
- Maintains appropriate inventory levels and ensures accurate pricing on products received and sold
- Assists all department associates with daily responsibilities while leading by example
- Ensures all department standards are being met in the Grocery department
- Assists with writing product orders in the absence of the Department Manager
- Communicates and works cooperatively with Store Director, Grocery Department Manager and Second Shift associates to maintain standards and exceed guest expectations
- Observes sales floor and back stock conditions; takes action to correct areas of opportunity
- Provides exceptional guest services by greeting, finding items and answering questions
- Leads evening team huddles to ensure associates are up to date on department and company information
- Contributes to overall cleanliness of the department by picking up, organizing, and cleaning work areas, shelving, and sales floor as needed
- Leads, coaches, teaches and reinforces Festival culture, guest service, and performance expectations to all Second Shift associates
- Oversees all sanitation within the Second Shift of the department
- Addresses questions and provides guidance to all Second Shift associates
- Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences
- Thorough understanding of all safety requirements and company safety policies, including proper lifting techniques and box cutter safety
- Good oral and written communication skills and the ability to handle a diverse crew in a stressful environment
- Ability to use the following equipment forklift, harness, power jack, walk behind lift, WAV, baler, compactor
- Ability to deal tactfully and effectively with guests and associates
- Requires fine finger and broad manual dexterity, and eye-hand-foot coordination in order to operate equipment
- The position requires the associate to lift up to 50 pounds on an occasional basis
- Must possess functional sensory abilities in order to visually monitor the store, create attractive displays, and to operate equipment
- The associate must have full range of upper body motion in order to lift stock. Requires the ability to perform repetitive tasks for prolonged periods of time
- The associate must possess the ability to stand in place for long periods of time; walk in the store; bend, stoop and kneel regularly
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