Fresh Cut Night Lead

Job Summary

Job Title: Fresh Cut Night Lead

FLSA Status: Hourly

Reports To: Fresh Cut Manger

Under the direction of the Fresh Cut Manager, the Fresh Cut Night Lead is responsible for working closely with other Fresh Cut associates in an effort to ensure that all company policies and procedures are being followed and that department goals are being obtained.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
• Assists all department associates with daily responsibilities while leading by example.
• Contributes to overall cleanliness of the department by picking up, organizing, and cleaning work areas, shelving, and sales floor as needed.
• Performs tasks as delegated by the Fresh Cut Manager and effectively leads the Fresh Cut Department in the absence of the Department Manager.
• Assists in training new Fresh Cut associates, and re-trains as necessary
• Ensure all quality standards are being met, including quantity expectations at 100% by 10 am and 5 pm.
• Answers questions and provides guidance to all Fresh Cut department associates
• Addresses guest concerns and resolves issues when a guest is not satisfied with the service or product received
• Required to maintain food safety logs.
• Provides customer service to guests.
• Answers the telephone and assists callers using proper phone etiquette
• Maintains appropriate stock levels and ensures accurate pricing on products sold
• Reinforces Festival culture, customer service, and performance expectations to all Fresh Cut associates.
• Other duties as assigned.
• Assists guests with finding items they are looking for
• Ensures all department standards are being met in the Fresh Cut department.
• Observes sales floor and back stock conditions; takes action to correct areas of opportunity
• Takes orders and other special requests

Qualifications

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Complete understanding of all safety requirements and company safety policies
• Ability to deal tactfully and effectively with customers and all personnel
• Knowledge of the retail food business, thorough knowledge of perishable department operations, merchandising skills, and must be able to make timely and effective decisions
• Must possess the ability to apply on-the-job safety training to recognize and react to possible safety hazards on store premises. Also requires proper training and knowledge of the following equipment/procedures: slicers, proper lifting techniques, trash compactor, baler
• Good oral and written communication skills and the ability to handle a diverse crew in a highly stressful environment

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Standing for extended periods of time.
• Occasional exposure to extreme temperatures.
• Lifting up to 50 pounds on an occasional basis.

WORK SCHEDULE

The Fresh Cut Night Lead is a full-time hourly position.

At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates who represent a variety of backgrounds, perspectives, and talents. Festival Foods believes that diversity and inclusion among our teammates, products, and our community strengthen our ability to serve our guests, as we seek to recruit, develop and retain the most talented people.

Location : NameGreen Bay East - Steffens Court

Requisition ID 2023-38022

Requisition Post Information* : Posted Date 3 hours ago (6/27/2023 2:58 PM)

Category (Portal Searching) Store Leadership