Fresh Cut Assistant Manager

Job Title Fresh Cut Assistant Manager

FLSA Status Hourly

Reports To Fresh Cut Manager

Produce Department Leaders provide a high standard of care to quality, nutritious fruits and vegetables to ensure they are fresh & delicious for the families within our communities.

Essential Duties And Responsibilities

• Documents violations of company policies/procedures by Fresh Cut associates and conducts progressive disciplinary actions with Fresh Cut associates
• Answers questions and provides guidance to all Fresh Cut associates
• Provides customer service to guests.
• Addresses guest concerns and resolves issues when a guest is not satisfied with the service or product received
• Assists in training new Fresh Cut associates
• Reinforces Festival culture, customer service, and performance expectations to all Fresh Cut associates.
• Required to maintain food safety logs
• Other duties as assigned
• Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
• Ensures all department standards are being met in the Fresh Cut department.
• Ensure all quality standards are being met, including quantity expectations at 100% by 10 am and 5 pm
• Develops associates to prepare for advancement opportunities.
• Contributes to overall cleanliness of the department by picking up, organizing, and cleaning work areas, shelving, and sales floor as needed
• Assists guests with finding items they are looking for throughout the store
• Maintains appropriate inventory levels and ensures accurate pricing on products received and sold
• Observes sales floor and cooler conditions; takes action to correct areas of opportunity
• Communicates and works cooperatively with Store Director, Produce Department Manager and Fresh Cut associates to maintain standards and exceed guest expectations
• Oversees all sanitation within Fresh Cut department
• Assists all department associates with daily responsibilities while leading by example.

Qualifications

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Thorough understanding of all safety requirements and company safety policies, including proper lifting techniques and box cutter safety.
• Ability to deal tactfully and effectively with guests and associates.
• Must have WI Certified Food Manager License (Festival will pay in order to get certified if not)
• Good oral and written communication skills and the ability to handle a diverse crew in a stressful environment.
• Ability to use the following equipment power jack, walk behind lift, WAV, baler, compactor.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• The associate must possess the ability to stand in place for long periods of time; work in a cooler, walk in the store; bend, stoop and kneel regularly.
• Must possess functional sensory abilities in order to visually monitor the store, create attractive displays, and to operate equipment.
• The associate must have full range of upper body motion in order to lift product. Requires the ability to perform repetitive tasks for prolonged periods of time.
• The position requires the associate to lift up to 40 pounds on an occasional basis.

WORK SCHEDULE

The Fresh Cut Assistant Manager is a full-time hourly position. The work schedule will include mornings, afternoons, evenings, weekends, and holidays.

Festival Foods serves guests in 40 full-service, state-of-the-art supermarkets throughout Wisconsin. At Festival Foods, we're not simply selling groceries, we're on a mission! Every business decision we make is based on our "Boomerang Principle"--empowering our associates to make decisions and take actions that will "Bring the Customer Back". We are proud to be a family and employee-owned company.

At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates who represent a variety of backgrounds, perspectives, and talents. Festival Foods believes that diversity and inclusion among our teammates, products, and our community strengthen our ability to serve our guests, as we seek to recruit, develop and retain the most talented people.