Grocery Department Manager Jobs

Department: KS Grocery
Position Type: Employee
Position Reports To: Store Management
Position Supervises: N/A
Pay Level:
FLSA Status: Non-Exempt

Position Summary:

Embrace the Customer 1st strategy to create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct, support and supervise all functions, duties and activities for the department. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Essential Job Functions:

· Promote trust and respect among associates by communicating company, department, and job specific information.

• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.
• Implement the period promotional plan for the department.
• Develop adequate scheduling to manage customer volume throughout hours of operation.
• Establish performance goals for department and empower associates to meet or exceed targets.
• Partner with store management to develop and execute a business plan to achieve desired results.
• Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports.
• Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
• Collaborate with associates and promote teamwork to help achieve company/store goals.
• Train and develop associates on performance of their job and participate in the performance appraisal process.
• Prepare and submit seasonal critiques for the sales and merchandising supervisor.
• Inform and educate department associates about current, upcoming and special in-store promotions.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department; inform customers of grocery specials; offer product samples to help customers discover new items or products they inquire about.
• Plan, organize and supervise the inventory process.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Notify management of customer or employee accidents.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Adhere to all local, state and federal laws, and company guidelines.
• Monitor and control expenses for the department.
• Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
• Adhere to all food safety regulations and guidelines.
• Schedule routine price changes by updating shelf tags and promotional signs.

Minimum Position Qualifications:

• Effective communication skills
• Knowledge of basic math
• Ability to handle stressful situations

Desired Previous Job Experience

• Management experience
• Grocery experience
• Retail experience
• Second language: speaking, reading and/or writing
• High school diploma or equivalent

Leadership Behaviors: Achieves Results through Teamwork, Coaches and Develops Others, Communicates Effectively and Candidly, Executes with Excellence, Leads Change and Innovation, Leads through Positive Influence, Provides Clear and Strategic Direction, Puts the Customer First. For more information on the Kroger Leadership Behavior model, click here.

Education Level: None
Required Certifications/Licenses: None; American Academy Nurse Practitioner (AANP); American Nurses Credentialing Center (ANCC); CDL A; CDL B; Chauffer License; Driver's License; EPA Certification Class 1 and 2; Facility Engineering - EPA - CFC Universal Certification; Loss Prevention - Department of Public Safety & Standards Training; National Commission of Certification of Physician Assistant (NCCPA); Other; Pharmacy Board License; Pharmacy Technician Certification
Shift(s): Day; Evening; Overnight
Regions: Any; General Office- Cincinnati; Mid-Atlantic; Midwest; Mountain; South; West

States: Alabama; Alaska; American Samoa; Arizona; Arkansas; California; Colorado; Connecticut; Delaware; District of Columbia; Federated States of Micronesia; Florida; Georgia; Guam; Hawaii; Idaho; Illinois; Indiana; Iowa; Kansas; Kentucky; Louisiana; Maine; Marshall Islands; Maryland; Massachusetts; Michigan; Minnesota; Mississippi; Missouri; Montana; Nebraska; Nevada; New Hampshire; New Jersey; New Mexico; New York; North Carolina; North Dakota; Northern Mariana Islands; Ohio; Oklahoma; Oregon; Palau; Pennsylvania; Puerto Rico; Rhode Island; South Carolina; South Dakota; Tennessee; Texas; Utah; Vermont; Virgin Islands; Virginia; Washington; West Virginia; Wisconsin; Wyoming
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