Global Operations Development Associate Program - 2024

Global Operations Development Program - Associate

Locations: Charlotte, NC, USA; Dallas, TX, USA; Jacksonville, FL, USA; Phoenix, AZ, USA

& Program Overview

Our Business:

Global Operations (GO) delivers integrated operations solutions for all lines of business, staff support areas and the broader enterprise, including operations teams in our global regions. Globally, GO manages the critical systems and multiple platforms needed to maintain the enterprise's market-leading positions in key segments, including deposits, payment products, consumer lending, wealth management, small business and middle-market lending, treasury services, investment banking, and sales and trading.

Overview:

The Global Operations Development Program is a 2 year rotational development program designed to provide external candidates pursuing an MBA degree, opportunities focused on operational line of business functions supporting our technology and operations businesses within Bank of America. Participants are involved in a variety of activities designed to foster teamwork, influencing, leadership of processes and/or projects that will drive results and demonstrate Bank of America's vision and culture.

Two 1-year rotational assignments during which potential roles/rotations may include:

• Operations Manager; Operations Consultant; Process Design Consultant; Business Support Manager; Sr. Operational Risk Specialist; Service Delivery Consultant

Required Skills:

• Graduation date between December 2023 - June 2024
• Must be pursuing an MBA from an accredited college or university
• Minimum 3.2 GPA preferred
• Work experience 3-5 years

Desired Skills:

• Flexibility in exploring a variety of business areas
• Ability to navigate in a highly matrixed environment
• High standard of professionalism
• Strong analytical skills
• Ability to communicate effectively in both written and verbal communications
• Demonstration of leadership
• Geographic mobility
• Ability to inspect and understand a business end to end (process & risks)
• Ability to demonstrate adaptability and flexibility in a changing environment
• Sound judgment and the ability to deal with ambiguity and high pressure situations in a changing environment
• Strategic thinker with the ability to translate tactics into broader application across multiple audiences
• Ability to influence change adoption, lead quality focus
• Bank of America is unable to consider candidates that will require visa sponsorship now, or in the future, for this specific role
• Solid organizational skills, excellent planning ability, and project management skills

Training:

Participants receive an orientation to Bank of America with overviews on the history, culture, business organizations, and program structure. Participants also participate in on-the-job training, a learning curriculum, executive speakers and events