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General Manager Of Premium - Las Vegas Motor Speedway

Company

Levy
Address , Las Vegas, 89115, Nv
Employment type FULL_TIME
Salary
Expires 2023-10-01
Posted at 9 months ago
Job Description
Levy Sector

Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.

About Levy
The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.

Job Summary

As the General Manager of Premium, you will be responsible for managing the Premium department (Suites, Clubs and Restaurants) to achieve the best possible guest experience, partner satisfaction and financial results. The ideal candidate will be an experienced operations leader who is focused on people and quality standards, preferably from a high end or fine dining background.
Detailed Responsibilities
  • Driving engagement within the premium department
  • Ensuring all aspects of premium operations are in line with Levy’s Core Signature standards
  • Support location ‘Keys to the Future’ activities to develop future leaders
  • Overseeing all aspects of premium operations
  • Managing the onboarding of new management employees in line with our #bestdayever process
  • Working in partnership with other departments to ensure accurate completion of the requisition process
  • Building relationships with regular guests and suite holders
  • Ensuring regular maintenance, cleaning and inspection of all premium areas and equipment
  • Managing and resolving guest complaints
  • Completion of monthly financial reporting and action planning
  • Supporting other locations/properties as needed
  • Overseeing recruitment activities for team members
  • Managing team member incidents/accidents and following all required reporting procedures
  • Ensuring the recruitment and training of team members in our standards and procedures
  • Support team member orientation training to ensure all hourly team members have the skills and knowledge to delight our guests
  • Overseeing loss prevention activities including managing cash drops/collection, completing cash variance logs, and overseeing the nightly Goods Out of Stock (GOS) procedure
  • Overseeing all aspects of season planning and event preparation to ensure maximum event readiness
  • Managing team member scheduling in line with demand forecasts
  • Overseeing annual suite holder tastings in partnership with the culinary team
  • Managing team member breaks
  • Monthly safety training conducted for team members
  • Completion and processing of alcohol incident logs to identify recurring issues or trends
  • Attending BEO meetings to plan for upcoming events
  • Conducting progressive coaching with team members
  • Setting up and ensuring the consistent use of the Suites Management System for the premium department
  • Ensure the availability of printed collateral to support promotions and premium offer communication
  • Working with the location leadership team to continual drive improvements in guest satisfaction and financial results
  • Ensuring all appropriate alcohol service signage is placed and that Responsible Service of Alcohol protocols are followed
  • Overseeing service standards during events to ensure a high standard of guest experience
  • Ensuring accurate end of month inventory completion
  • Working with the culinary and purchasing team to review consumption rates and update par levels as necessary
  • Partnering with the culinary team to oversee the development of menus for all premium spaces
  • Working with the location partner to deploy the vision and operational plan for sponsored spaces within the premium department
  • Ensuring compliance with all Payment Card Information rules
  • Other responsibilities and duties as assigned
  • Holding pre-shift meetings to set the tone for events
Skills and Experience
  • Bachelor’s degree in hospitality management is preferred
  • Passion for hospitality, food, and retail
  • 5+ experience in a food and beverage operational position
  • Excellent interpersonal and stakeholder management skills
  • High level of computer literacy

Curious about Life at Levy? Check it out: Levy Culture


Positions at this location may require a COVID-19 vaccination. Where permitted by law, applicants who are offered a position for this account may be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered.


Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.


Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.


We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.


At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.

  • Holiday Time Off (varies by site/state)
  • Disability Insurance
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Life Insurance/ AD
  • Vision
  • Health and Wellness Programs
  • Dental
  • Medical
  • Commuter Benefits
  • Associate Shopping Program
  • Retirement Plan
  • Pet Insurance
  • Identity Theft Protection
  • Discount Marketplace
  • Flexible Time Off Plan

Levy maintains a drug-free workplace.

Req ID: 1213442

Levy Sector

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DORIS V LARTEY

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