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Lifeguard - Las Vegas Properties
Company | MGM Resorts International |
Address | , Las Vegas, 89119 |
Employment type | PART_TIME |
Salary | |
Expires | 2023-09-20 |
Posted at | 8 months ago |
PRIMARY PURPOSE:
As a Lifeguard, you will set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW moments and memories they will carry with them far beyond their stay with us.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Respond and resolve guest needs in a timely manner and creatively solve problems with the ability to anticipate, recognize, evaluate, and resolve potential difficulties
- Report all guest and employee incidents/accidents to a Supervisor and complete needed documentation
- Proactively greet and interact with guests, assist all guests with pool side needs to include seating, towels, hours of operations, ADA requirements, amenities, directions and other needs
- Responsible for daily pool set-up and breakdown, cleaning, linen distribution and maintaining attentiveness to the environment to enhance guest experience
- Provide safety by watching over water and deck areas and responding to emergency situations
- Direct guests to key locations in the property including emergency exits and procedures
- Adhere to company policies and legal requirements regarding safety, health, and welfare of guests, employees, and the property
KNOWLEDGE, SKILLS, AND ABILITIES:
- Maintain a professional, neat and well-groomed appearance adhering to company standards
- Ability to read and write
- Ability to multi-task and work well in a fast paced, team-oriented environment
- Able to effectively communicate in English, in both written and verbal forms
- Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts
- Effective listening abilities with strong judgment skills
- Ability to work under pressure
MINIMUM REQUIREMENTS:
- No minimum requirements
PREFERRED:
- Experience as a Pool Guest Attendant or Lifeguard
- Experience in a similar resort setting
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