General Manager Jobs

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JARS Cannabis is more than just your average cannabis brand and retailer. We are a culturally inspired organization on a mission to rewrite the existing narratives that surround cannabis, one community at a time. We seek to empower the future leaders of our industry while creating an inclusive workplace environment that is fueled by celebrating the intersection of cannabis with creativity, community, and collaboration.

Implementing a progressive approach, we aim to provide only the highest quality of product and service to our customers and the communities that we are fortunate to inhabit. Striving to set a new standard of professional excellence in cannabis retail, our highly motivated team is comprised of knowledgeable experts who are committed to making the integration of cannabis into any lifestyle both easy and accessible.

Does this spark your interest? If so, we'd love to hear from you!

What We Are Looking For

JARS Cannabis is seeking a Retail General Manager to plan and manage all aspects of day-to-day tasks in our high-volume cannabis dispensary. The Retail General Manager leads a team of assistant & inventory managers and is accountable for all aspects of managing a single retail store as well as all other projects and duties assigned.

You will be responsible for managing personnel, customer relations, sales goals, inventory, and the daily ebb and flow of all store-related matters while adhering to strict state & regulatory guidelines and regulations. You will communicate effectively with all levels of the organization to implement and maintain deals, protocols, policies, and procedures in accordance with company standards, values, and leadership code.

Job Duties

• Ensure team members are trained in accordance to JARS training processes and set up for success
• Effectively resolve escalated customer issues and drive repeat business
• Review and assist in receiving all deliveries with diligence and accuracy and in accordance with company and state regulations
• Forecast and adjust payroll to maximize productivity, achieve sales & payroll goals, and complete workload
• Oversee online orders and curbside operations to ensure orders are being fulfilled by designated employees
• Oversee and drive all back-of-house processes, including special orders, accounting procedures (tips, cash sheets, etc.) employee samples, product merchandising, and weekly deals
• Be knowledgeable of, and ensure compliance with JARS policies, procedures, and standards
• Manages and motivates staff (including hiring, firing, performance management, and recognition duties)
• Utilize reporting tools available on POS system to motivate employees to push sales and promotions
• Fulfill staffing needs and coordinate scheduling
• Carries out all assigned operational, sales and retail tasks put forth by the company
• Communicate with and coach staff on a regular basis to ensure the dispensary's excellence in sales & service
• Maintain a strong, professional, and communicative relationship with District Manager
• Ensure e-commerce pages and online menus are up-to-date and accurate
• Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, and loss prevention
• Oversee Inventory Manager to ensure all tasks are being done in accordance with JARS policies as well as CRA and State laws
• Direct and communicate goals and duties with Assistant Managers
• Manage and inspire internal staff to deliver the highest level of customer service that embodies the JARS brand, therefore, increasing customer retention
• Oversee supply orders placed by Assistant Managers
• Other duties may be assigned, as needed or warranted, by upper management
• Handling customer returns and discount codes
• Identify under-performing metrics and develop strategies that leverage company programs, tools, and resources to improve and grow the business
• Promote a culture of teamwork by working alongside the management team, establishing priorities, and providing clear direction

Requirements

• Treats people with respect, keeps commitments, inspires the trust of others, works with integrity and ethically, upholds organizational goals
• Must have Team Player mentality
• Must have strong mathematical and accounting skills
• Ability to identify top talent and train/develop/retain great people
• Minimum 3 years of Retail Management experience
• Strong problem-solving and decision-making skills
• Knowledge of or a willingness to learn state-specific cannabis laws and regulatory compliance
• Exceptional interpersonal, communication, and customer service skills
• Must have a natural sense of accountability
• Must have Colorado state-approved badge ID and number
• Must have knowledge of Microsoft Office Suite, including Word, Excel, Outlook & PowerPoint
• High school diploma or General Education Diploma (GED) is required
• Must be 21 years of age or older

Work Atmosphere/Physical Demands

• Ability to operate a computer, POS system, and other office equipment
• Work will generally be performed in a fast-paced retail cannabis dispensary
• Requires prolonged standing and some bending, stooping, and stretching
• Involves frequent contact with patients and staff
• Moving up to 30 pounds on occasion
• Will require working varied hours/day, including nights weekends, holidays, and/or events on occasion

Employee Benefits

• Health, Dental & Vision Insurance (full-time employees only)
• Employee Discount
• Free Employee Assistance Program
• Internal Growth Opportunities
• Paid Time Off
• Monthly Bonus Incentives

JARS Cannabis is proud to be an Equal Opportunity Employer. JARS does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.