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General Manager Jobs

Company

ISS Facility Services (US)
Address , San Francisco, 94105, Ca
Employment type FULL_TIME
Salary $89,427 - $110,000 a year
Expires 2023-07-21
Posted at 11 months ago
Job Description
Key Purpose
The General Manager is the representative of Guckenheimer. They are responsible for the effective and efficient functioning of their operations within the guidelines established by the client organization and the corporation. They are further responsible for providing the highest professional standards possible. They are given the authority necessary to accomplish these objectives.

Success Criteria
  • Being knowledgeable of current trends within the hospitality and food industry
  • To build and grow the account and organization with an entrepreneurial mindset
  • Identify opportunities and solve deficiencies before they become long term issues
  • Ability to adapt and pivot at a moment’s notice in a fast paced and demanding environment
  • Be able to anticipate client needs, deliver on those needs and exceed expectations

Key Areas of Collaboration and Influence
  • Develop, manage agendas, and lead weekly management team meetings using provided online tools
  • Ability to effectively communicate, motivate and interact with all levels within the organization to help build and speak to the culture of Guckenheimer/ISS
  • Creating and developing relationships with local vendors, other department leads and individuals
  • Managing client and customer relationships

Ideal Candidate Experience
  • Manager SERV Safe Certified or ability to be certified immediately after hire
  • Positive attitude and dependable under pressure - an excellent role model, motivator, and leader
  • Proven track record of leadership: building, managing, and leading a large culinary and hospitality team composed of hourly and salaried members
  • Proven ability to maximize budget, enhance user experience and creativity across all channels in alignment with business strategy
  • Working knowledge of Google Docs, Microsoft Word, Excel, and PowerPoint
  • Demonstrate good judgement and decision-making skills
  • Experience managing a team of management and staff of 50+ employees (hourly and salaried)
  • Client interaction experience in an informal setting and in formal meetings
  • Passion for hospitality, innovation, and creative experiences
  • Creating a culture of food and workplace safety
  • Ability to work independently as well as in a team
  • Minimum 3 years General Management experience in multi-unit food environment or food service
  • Graduate of an accredited Culinary Institution or Hospitality program preferred
  • Ability to work in a fast paced and changing environment
  • Managing within a union environment is preferred
  • Successful coaching and teaching skills with peers, individuals, and teams

Key Accountabilities
  • To develop, with Guckenheimer food standard programs, attractive menus meeting the needs of customers at that location
  • To manage the entire process in the planning of procurement, inventory control, and supply chain activities, ensuring effectively functioning processes
  • To establish effective communication channels with customers and client management which provides feedback on the operation's overall success. This feedback should lead to the implementation of operational improvements that better meet the needs of both clients and customers
  • Lead and maintain safety as priority for all employees, customers, and clients
  • To participate and lead in establishing corporate employee training and development programs as instructed by the Area Manager
  • To maintain sanitary and safe operation in accordance with Federal, State, and local health regulations. This includes following NSF and HACCP guidelines to prevent food borne illnesses, allergen contamination, and core program expectations
  • Coach employees and conduct performance appraisals
  • Work closely with the Area Manager to review budgets, financials, and unit performance overall
  • Train staff in appropriate ways to build and maintain client and customer relationships that ensure the highest quality of service
  • To maintain accurate and timely accounting and financial records including forecasting, declining budgets, and payroll. Prepare and monitor unit operating budgets in cooperation with client guidance
  • To satisfy the client and customer's needs by providing high-quality, cost-effective food service that delivers on all core program expectations
  • To supervise, direct and schedule the activities of unit food service personnel following the tradition and values of the Guckenheimer organization
  • Achieve the highest standards in food, utilizing recipes and programs
  • Schedule employees and conduct employee meetings
  • To interview and hire unit staff employees in accordance with corporate, client, Federal, State, and local regulations

Physical Demands & Work Environment
  • Employees must be able to work under pressure and time deadlines during peak periods.
  • Must be able to lift a minimum of 25lbs
  • Come to work properly dressed according to the dress code

As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.

ISS offers full time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The annual salary range for this position is $89,427 - $110,000.
Final compensation will be determined based on experience and skills, and may vary from the range listed above.

JOB DETAILS

Date posted:

APR 29, 2023

Country:

UNITED STATES

Location:

SAN FRANCISCO, CA, US, 94105-1420

Job Category:

FOOD SERVICES

Full time/Part time:

FULL TIME

Requisition ID:

34724