Full-Time Receptionist Jobs

Recovery Resource Council is a non-profit is seeking a receptionist to provide customer service to callers and visitors, administrative support to Recovery Resource Council staff and perform some facilities management duties. This position is responsible for the introduction to an exceptional experience through excellent customer service and Trauma Informed Care. The selected candidate should have the ability to communicate effectively, both orally and written. Possess high quality customer service and phone etiquette. The selected candidate should have a good understanding of working with a diverse client population. Maturity to withstand pressure that may arise in relation to the public. Be able to multi-task.

Competencies, Knowledge, and Qualifications:

Customer Service Experience. Knowledge of multi-line digital telephone equipment. Engage clients and guests to create a welcoming, positive experience.

Complies with agency policies and laws/regulations to protect client confidentiality.

Assists with clerical duties and filing. Must be available to work on Monday-Friday

Ensures a smooth flow of clients through the agency.

Maintain the security of the building, clients, and staff.

SKILLS / REQUIREMENTS:

Minimum requirement- must have a GED/diploma, typing 35 wpm, bilingual is preferred, but not required. A minimum of two years’ experience in a related area. Must be proficient in Microsoft office 365 software including Excel. Must have excellent references and be able to pass background check with no felonies. Basic Customer Service and Clerical experience. Must be able to work hybrid from home or at one of the three offices when needed. Must have reliable transportation. Current Texas Driver’s license and evidence of auto liability insurance.

APPLICATION INSTRUCTIONS To apply please complete the following two steps.

• Interested candidates may be asked to complete a Predictive Index Survey before interviewing.
• Email resume and application to Chief of Operations and Risk management Dr. Pitts at

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