Unfortunately, this job posting is expired.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Related keywords
- Guest Service Representative
- Full Time Customer Service Representative
- Customer Service Representative Full Time
- Full Time Client Service Representative
- Night Guest Service Representative
- Guest Service Lead Representative
- Part Time Guest Service Representative
- Full Time Guest Service Representative
- Full Time Guest Service Attendant
- Patient Service Representative – Full Time
Some similar recruitments
Part Time Guest Service Representative (Afternoon And Evenings- 12Pm-9Pm)
Recruited by Festival Foods 7 months ago
Address Greenfield, WI, United States
Part Time Guest Service Representative
Recruited by Festival Foods 7 months ago
Address Fort Atkinson, WI, United States
Guest Service Representative Jobs
Recruited by Festival Foods 7 months ago
Address Chippewa Falls, WI, United States
Part Time Guest Service Representative - Evenings
Recruited by Festival Foods 7 months ago
Address Madison, WI, United States
Customer Service Representative-Full Time
Recruited by Premier Community Bank (WI) 8 months ago
Address Pulaski, WI, United States
Full Time Guest Service Representative
Recruited by Festival Foods 8 months ago
Address New London, WI, United States
Full Time Client Service Associate
Recruited by Lake Ridge Bank 9 months ago
Address Madison, WI, United States
Guest Service Representative [Must Be 18+]
Recruited by Festival Foods 9 months ago
Address De Pere, WI, United States
Part Time Guest Service Representative
Recruited by Festival Foods 9 months ago
Address La Crosse, WI, United States
Part Time Guest Service Representative
Recruited by Festival Foods 10 months ago
Address Green County, WI, United States
Patient Ambassador (Full-Time) Jobs
Recruited by TouchPoint 11 months ago
Address , Milwaukee, 53211, Wi
$21 an hour
Full-Time Nabisco Sales Service Representative/Merchandiser Order Writer - Auburn, In
Recruited by Mondelēz International 11 months ago
Address , , In
From $17 an hour
Guest Service Representative Jobs
Recruited by Festival Foods 11 months ago
Address Green Bay, WI, United States
Full Time Guest Service Representative
Company | Festival Foods |
Address | Janesville, WI, United States |
Employment type | FULL_TIME |
Salary | |
Category | Retail Groceries |
Expires | 2023-09-17 |
Posted at | 8 months ago |
Job Title Guest Service Representative (GSR)
- Reinforces Festival culture, exceptional guest service and performance expectations to all Guest Service associates.
- Oversees all Guest Service associates (Service Desk, Cashiers, Baggers and Cart Runners).
- Directs guests into lanes, monitors BOB, unloads carts, answers questions, respond to lights, and completes overrides as needed.
- Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
- Strictly enforces child labor laws relieving minor employees enabling them to clock out for breaks, lunches and at and the end of their shift as per labor law guidelines.
- Communicates department priorities to Guest Service team and delegates responsibilities
- Presents themselves as a manager, takes ownership of guest needs utilizing LAST.
- Monitors cart levels and efficient cart running to ensure availability of all carts.
- Ensures Guest Service cleanliness, maintenance, and sanitation.
- Adjusts daily schedule to actual sales, items and guest projections to maintain 100% productivity.
- Utilizes leadership tools (ten tile evaluations, Coach’s Reminder Card, Cashier Daily, Cashier Reference Information Binders, Guest Service OPPS Manual, etc.) through leadership opportunities.
- Determines where Guest Service staff is needed throughout the day and directs them to that location to maintain efficient Guest Service operations.
- Ensures proper staff levels by calling in additional staff to cover call-ins or additional business.
- Acts in a professional manner at all times while projecting a cooperative and helpful attitude using discretion and tact.
- Opens additional lanes to accommodate business and guest traffic. CSRs will keep a cash drawer available for their own use at all times.
- Communicates immediately with Shift Managers when assistance is required and when the CSR is on a lane.
- Other duties as assigned.
- Oversees Guest Service activity to ensure a positive guest experience and team environment.
- Leads by example to ensure Guest Service operating procedures are known and adhered to, including but not limited to associate dress code, DYFET, CHANT, BOB, ten-tiling, proper bagging techniques, parcel pickup, You Bag/We Bag expectations, etc.
- Communicates tardiness and absences through effective use of CSR Shift Report.
- Holds associates accountable for non-compliance with Guest Service and store policies.
- Excellent communication and interpersonal skills including an effective negotiation style.
- Thorough understanding of all safety requirements and company safety policies.
- Strong teamwork skills with the desire to train and educate others within the organization.
- Ability to deal tactfully and effectively with guests and all personnel.
- Exceptional oral and written communication skills and the ability to handle a diverse crew in a stressful environment.
- Excellent planning and organizational skills, with the ability to manage multiple and constantly changing priorities.
- Minimum availability must include 24 hours a week with a minimum of 6 hours per day during available days.
- Ability to work varied hours/days, including nights, weekends, and holidays, as needed.
- The associate must possess the ability to stand in place for long periods of time; walk in the store; bend, stoop and kneel regularly. Requires fine finger and broad manual dexterity, and eye-hand-foot coordination in order to operate equipment.
- Physical ability to stand for extended periods and to move and handle boxes of merchandise and fixtures throughout the store, which entails lifting, and perform all functions as set forth above.
-
Systems Analyst - Excel, Xml, Sql, Scripting
By CyberCoders At Salt Lake City, UT, United States 7 months ago
-
(Senior) Finance & Shared Services Manager
By Catholics For Choice At Washington, DC, United States 7 months ago
-
Paralegal - Probate Administration
By CyberCoders At Miami, FL, United States 7 months ago
-
Account Executive - Automotive Software
By ECW Search At United States 7 months ago
-
Construction Project Coordinator Jobs
By CyberCoders At River Falls, WI, United States 7 months ago